Subject: New Reply Received - Re: Order confirmed!
From: Splash <[email-masked]>
To: [email-masked]
Date: Fri, 21 Apr 2023 17:34:37 +0000

Hi LSM Automation Bot,  The customer has responded to the ticket.  Re: Order confirmed!  Ticket comment <div dir="auto">The offer did not state that at least it could be displayed in the way you explained to me.<div dir="auto"><br></div>
<div dir="auto">I would still wait for my free item as from my side I ordered it that way.</div>
<div dir="auto"><br></div>
<div dir="auto">Hoping to recieve it so i can keep ordering the same way.</div>
<div dir="auto"><br></div>
<div dir="auto">Thank you.</div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, Apr 21, 2023, 19:04 Splash &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div>Dear customer,</div>

<div> </div>

<div>Thank you for contacting us.</div>

<div> </div>

<div>We sincerely apologize for any inconvenience caused to you however, to avail the buy 1 get 1 promotion you need to add two products in your cart, both items should be under this offer and of equal or lesser/larger value. </div>

<div> </div>

<div>If both items have the same value then you will only be paying for the value of one item. If both items have different values then the higher value will be the order value.<br>
<br>
<br>
</div>

<div> </div>

<div>We hope this helps and if you still have any questions regarding this offer please let us know. We will be happy to help.</div>

<div> </div>

<div>Thank you for shopping with us and have a great day. Stay Safe!</div>

<div> </div>

<div>Thanks,</div>

<div>Splash Support Team</div>

	

</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6108403