Subject: New Reply Received - Returns
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Fri, 21 Apr 2023 15:47:49 +0000 (UTC)

Hi LSM Automation Bot,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="auto">Dear</div>
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<div dir="auto">Thank you for your reply</div>
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<div dir="auto">I already raise complaint to return through customer care and it successfully returned but still not get refund</div>
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<div dir="auto">For your information</div>
<div dir="auto">Item name</div>
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<li>Solid oversized sweatshirt with hood and pocket (BLUE size XXL )</li>
<li>Solid oversized sweatshirt with hood and pocket ( green size XXL )</li>
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<div dir="auto">this both items already collected by ARAMEX on 19-04-2023</div>
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<div dir="auto">I attached three photos for your reference</div>
<div dir="auto">( two sweatshirt and packing condition when aramex collected )</div>
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<div dir="auto">Best regards</div>
<div dir="auto">Shahid</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Landmark Group &lt;[email-masked]&gt;<br>
<b>Sent:</b> Friday, April 21, 2023 6:33:50 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#6107961] - Returns
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<div>Dear Customer,</div>
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<div>Thank you for reaching out to us.</div>
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<div>We are truly sorry to hear that you wish to return some items in your order. We request you to please let us know the name of the items that you wish to return in this order and we will be happy to create a return for you in the order.<br>
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<div>We are looking forward to hearing from you soon. Thank you for your help.</div>
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<div>Thanks,</div>
<div>Max Support Team</div>

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Attachments :
1. <a href='https://helpae.maxfashion.com/helpdesk/attachments/2044017932983'>IMG-20230421-WA0119.jpg</a><br />2. <a href='https://helpae.maxfashion.com/helpdesk/attachments/2044017932984'>IMG-20230421-WA0120.jpg</a><br />3. <a href='https://helpae.maxfashion.com/helpdesk/attachments/2044017932985'>IMG-20230421-WA0122.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6107961