Subject: New Reply Received - Returns
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Fri, 21 Apr 2023 12:40:37 +0000 (UTC)

Hi LSM Automation Bot,  The customer has responded to the ticket.  Returns  Ticket comment <div style="color:transparent;visibility:hidden;opacity:0;font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px!important;display:none!important;line-height:0px!important"><img width="1" height="1" src="http://click.netsuite.com/q/aGO0rrWtd8qxXJW6VYgQOw~~/AALN9wA~/RgRmI7e_PVcDc3BjQgpkPj-EQmTzu8xiUipzdXBwb3J0QGxhbmRtYXJrZ3JvdXBzZXJ2aWNlLmZyZXNoZGVzay5jb21YBAAAAAE~" alt=""></div>
Dear Team,<br>
<br>
Kindly note that according to the last pickup attempt of both orders, the delivery assistant mentioned that the listed contact number is invalid.<br>
<br>
Please proceed to confirm the customers location and phone number to re-attempt the collection.<br>
<br>
Best regards, 
<div>
<br>
<span class="labelnormal"><span class="labelname_sf">Noor Dokhan </span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #F26641" rel="noreferrer">www.shipa.com</a> </span>
</div>

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<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>21/4/2023 4:28 PM GMT+04:00<br>
<strong>To: </strong>[email-masked]; [email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#6103312] - Returns<br>
 
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<div dir="ltr">
<div dir="ltr">​Hi Team,<br>
​<br>
Problem Statement: Late Collection.<br>
​<br>
Order ID: ​6822626517<br>
AWB: ​SD010429984 , SD010429998<br>
​<br>
Assistance Required: Need urgent collection<br>
​<br>
Issue Description: The above shipment has not been collected from the customer yet.<br>
Kindly arrange collection of this shipment on priority<br>
​<br>
Regards,<br>
<span dir="ltr" style="font-size:14px">Marah.</span>
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<img width="1" height="1" alt="" src="http://click.netsuite.com/q/tGBPs4LUFp--b7aGiIk-jg~~/AALN9wA~/RgRmI7e_PlcDc3BjQgpkPj-EQmTzu8xiUipzdXBwb3J0QGxhbmRtYXJrZ3JvdXBzZXJ2aWNlLmZyZXNoZGVzay5jb21YBAAAAAE~">
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6103312