Subject: Email was not delivered to [email-masked]
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Thu, 20 Apr 2023 13:02:31 +0000 (UTC)

Hi LSM Automation Bot,  
  The following message composed by you on ticket 6108520 failed to reach the recipient [email-masked]. 
  Reason: "DNS records missing for recipients domain. Please contact recipient domain administrator..  "
  Message content:  Dear Customer, 

 Thank you for reaching out to us and giving us the opportunity to serve you. 

 We are following up with you regarding the following order number:   

 We have checked and as we can see a refund of amount SAR  91.57 has been successfully processed on 19-04-2023 to the card ending in  2304. An email notification regarding the same was sent to your email address. 

 Note: Credit/Debit card issuing banks may take up to 7-14 working days to process the transaction in some cases. 

As your refund is being processed through our system, and everything appears to be in order, we would mark this customer support case as resolved. If for any reason you do not receive the amount in the coming few days, please free to write back to this email and we will reopen the case. I hope you are satisfied with our response to you today. 

 

 We hope this this helps and have a great day! Stay Safe! 

 Thanks, 

 Max Support Team