Subject: Note Added - [#6076175] Delivery
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Wed, 19 Apr 2023 08:14:00 +0000

Hi ,    Nisha Siddiqui added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6076175    Subject:  Delivery   Requester: فاطمة    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Please mark the below shipment as delivered with  12<sup>th</sup> apr 04:16PM as delivery date.</div>
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<div>From: FarEye Support &lt;[email-masked]&gt; <br>
<b>Sent:</b> Wednesday, April 19, 2023 11:54 AM<br>
<b>To:</b> [email-masked]<br>
<b>Cc:</b> Gaurav Khemka &lt;[email-masked]&gt;; Nisha Siddiqui &lt;[email-masked]&gt;; Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: Fwd: [#6076175] - Delivery</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'>Dear Nisha/Gaurav,</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'>Just following up on this ticket to check if you had a chance to look into our previous response. </span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'>Please do respond to us if you need further assistance. We will be happy to help you.</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'>To view the status of the ticket, please login to <a href="https://support.getfareye.com/" target="_blank" rel="noreferrer"><span style="background:white">FarEye Support</span></a> Portal and
 visit <a href="https://support.getfareye.com/helpdesk/tickets/376044" rel="noreferrer">https://support.getfareye.com/helpdesk/tickets/376044</a>
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<strong><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'>Regards,</span></strong><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'></span>
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<span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'>On Mon, 17 Apr at 7:04 PM
<span class="separator">, FarEye Support &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'>Dear Zeina,</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'>Thanks for letting us know!</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'>We request you provide us with the correct timestamp for the "Delivered" status to be published. </span></div>
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<span style='font-size:10.0pt;font-family:"Arial",sans-serif'>​</span><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'>Meanwhile,</span>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'>Dear Nisha/Gaurav,</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'>Kindly provide us with the approval so that we can update the status accordingly.</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'>To view the status of the ticket, please login to <a href="https://support.getfareye.com/" target="_blank" rel="noreferrer"><span style="background:white">FarEye Support</span></a> Portal and
 visit <a href="https://support.getfareye.com/helpdesk/tickets/376044" rel="noreferrer">https://support.getfareye.com/helpdesk/tickets/376044</a>
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<strong><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'>Regards,</span></strong><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'></span>
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<span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'>On Mon, 17 Apr at 6:52 PM
<span class="separator">, Landmark Group &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<span style="font-size:10.5pt;font-family:-apple-system">Hi Team,</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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Problem Statement: update order status</span></div>
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Order ID: 6822194762<br>
Tracking ID: 290424940765<br>
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Assistance Required: update the order status to delivered.<br>
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Issue Description: the customer collected the order so kindly update the order status.<br>
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Regards,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Zeina.</span></div>
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<span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>376044:211857</span><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'>
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