Subject: New Reply Received - Items not arrive...
From: Splash <[email-masked]>
To: [email-masked]
Date: Thu, 13 Apr 2023 06:46:10 +0000

Hi LSM Automation Bot,  The customer has responded to the ticket.  Items not arrive...  Ticket comment <div class="yahoo-compose-assist-image-card ymail-android-inline-img-container ymail-card">
<img id="ymail_attachmentIddbca3601-7777-42e1-9b0f-d134a2ad82b9" class="inline-image-global inlined-image-cid-dbca3601-7777-42e1-9b0f-d134a2ad82b9" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNzIzNjI3NSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.XA9mO38OquyCkd_bWajkUd10i6MrRHs1BhSY2Jhbc0U" data-id="2044017236275" style="width:100%;max-width:800px"><br>
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<br><br><br><div id="ymail_android_signature"><a id="ymail_android_signature_link" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature" rel="noreferrer">Sent from Yahoo Mail on Android</a></div> <br> <blockquote style="margin: 0 0 20px 0"> <div style="font-family:Roboto, sans-serif; color:#6D00F6"> <div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wed, Apr 12, 2023 at 11:20 AM, Splash</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div id="yiv6745443079"><div><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div>Dear Customer,</div>

<div> </div>

<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>

<div> </div>

<div>We see that you want us to cancel your order. Unfortunately, we won't be able to cancel your order at the moment as your order has already left the warehouse and is with the courier now. However, we would advise you to please simply refuse the delivery of your order when the courier partner contacts you.</div>

<div> </div>

<div>Once the order will return back to warehouse a refund will process for the same and an email notification will be sent to you containing the refund information.</div>

<div> </div>

<div>Feel free to get in touch with us for further assistance.</div>

<div> </div>

<div>Thanks,</div>

<div>Centrepoint Support Team</div>

	

</div></div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6019011