Subject: New Reply Received - Click & Collect
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Tue, 11 Apr 2023 08:37:44 +0000 (UTC)

Hi LSM Automation Bot,  The customer has responded to the ticket.  Click & Collect  Ticket comment <div style="" dir="auto">They line wasn't moving so I put the items back and left the store. No invoice but the store is on Al Thumamah Road in Riyadh. You can pick any of your Riyadh branches and discover the same. </div>
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<div style="" dir="auto">Stanley B Moss </div>
<div style="" dir="auto">+966554356481</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Landmark Group &lt;[email-masked]&gt;<br>
<b>Sent:</b> Tuesday, April 11, 2023 9:48:39 AM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#6029306] - Click &amp; Collect
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<div>Dear Customer,</div>
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<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div>We are truly sorry to hear that you were not assisted properly by our store staff member. This is surely not the experience we want our customers to have when they shop with us. </div>
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We take matters like these very seriously. We have now forwarded the feedback to our store and they are surely going to make sure the same instance does not repeat. </div>
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<div>We request you to please share with us the following details and we will ask the store team to contact you to help you resolve this asap:</div>
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1. Invoice of your order<br>
2. Your Full Name <br>
3. Contact Number</div>
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<div>We hope this helps and have a great day! Stay Safe!</div>
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<div>Thanks,</div>
<div>Centrepoint Support Team</div>

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6029306