Subject: New Reply Received - Items not arrive...
From: Splash <[email-masked]>
To: [email-masked]
Date: Mon, 10 Apr 2023 10:42:29 +0000

Hi LSM Automation Bot,  The customer has responded to the ticket.  Items not arrive...  Ticket comment <div style="color:transparent;visibility:hidden;opacity:0;font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px!important;display:none!important;line-height:0px!important"><img width="1" height="1" src="http://click.netsuite.com/q/5jSQJw_drJCw5VaZbjJ6cw~~/AALN9wA~/RgRmFRuQPVcDc3BjQgpkJxDoM2Rv97GuUhpzdXBwb3J0QHNwbGFzaGZhc2hpb25zLmNvbVgEAAAAAQ~~" alt=""></div>
Dear  Team, <br>
<br>
<br>
The delivery address has been updated and we will proceed with the delivery accordingly within 48 working hours. <br>
<br>
We will do our best to expedite the process and our driver will contact the customer to confirm and coordinate. <br>
<br>
<br>
Best regards, 
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<span class="labelnormal"><span class="labelname_sf">Mohammad Al-Khateeb</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641" rel="noreferrer">www.shipa.com</a> </span>
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<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>10/4/2023 7:30 AM GMT+04:00<br>
<strong>To: </strong>[email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]; [email-masked]; [email-masked]; [email-masked]<br>
<strong>Subject: </strong>Fwd: [#6019011] - Items not arrive...<br>
 
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<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
<div style="margin-top:0px;margin-bottom:1rem"><font style="vertical-align:inherit"><font dir="ltr" style="vertical-align:inherit"><font style="vertical-align:inherit"><font style="vertical-align:inherit"><font style="vertical-align:inherit"><font style="vertical-align:inherit">Hi Team,</font></font></font></font></font></font></div>

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<div><font style="vertical-align:inherit"><font dir="ltr" style="vertical-align:inherit"><font style="vertical-align:inherit"><font dir="ltr" style="vertical-align:inherit"><font style="vertical-align:inherit"><font style="vertical-align:inherit"><font style="vertical-align:inherit"><font style="vertical-align:inherit">Customer shared the location</font></font></font></font></font></font></font></font></div>

<pre><a href="https://maps.app.goo.gl/WvyUFmT1UaRY3Gwz5" rel="noreferrer"><font style="vertical-align:inherit"><font style="vertical-align:inherit"><font style="vertical-align:inherit"><font style="vertical-align:inherit">https://maps.app.goo.gl/WvyUFmT1UaRY3Gwz5</font></font></font></font></a></pre>

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<font style="vertical-align:inherit"><font style="vertical-align:inherit"><font style="vertical-align:inherit"><font style="vertical-align:inherit">On Sun, 9 Apr at 2:12 PM </font></font></font></font><span class="separator"><font style="vertical-align:inherit"><font style="vertical-align:inherit"><font style="vertical-align:inherit"><font style="vertical-align:inherit">, Karam AlAmmar &lt;[email-masked]&gt; wrote: </font></font></font></font></span>

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<span class="separator"><font style="vertical-align:inherit"><font style="vertical-align:inherit"><font style="vertical-align:inherit"><font style="vertical-align:inherit">Dear </font></font></font></font><a class="gmail_plusreply" href="mailto:[email-masked]" id="plusReplyChip-1" rel="noreferrer"><font style="vertical-align:inherit"><font style="vertical-align:inherit"><font style="vertical-align:inherit"><font style="vertical-align:inherit">@ShipaDelivery Support</font></font></font></font></a><font style="vertical-align:inherit"><font style="vertical-align:inherit"><font style="vertical-align:inherit"><font style="vertical-align:inherit">,</font></font></font></font></span>

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<div><span class="separator"><font style="vertical-align:inherit"><font style="vertical-align:inherit"><font style="vertical-align:inherit"><font style="vertical-align:inherit">FYKA, </font></font></font></font></span></div>
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<div class="gmail_attr" dir="ltr"> </div>
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<div><span class="separator"><font style="vertical-align:inherit"><font style="vertical-align:inherit">On Sun, Apr 9, 2023 at 11:11 AM Splash &lt;</font></font><a href="mailto:[email-masked]" rel="noreferrer"><font style="vertical-align:inherit"><font style="vertical-align:inherit">[email-masked]</font></font></a><font style="vertical-align:inherit"><font style="vertical-align:inherit">&gt; wrote:</font></font> </span></div>

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<div><span class="separator"><font style="vertical-align:inherit"><font style="vertical-align:inherit"><font style="vertical-align:inherit"><font style="vertical-align:inherit">Dear Sirs,</font></font></font></font><br>
 </span></div>

<div><span class="separator"><font style="vertical-align:inherit"><font style="vertical-align:inherit"><font style="vertical-align:inherit"><font style="vertical-align:inherit">AWB: SD010279080</font></font></font></font></span></div>

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<span class="separator"><font style="vertical-align:inherit"><font style="vertical-align:inherit">The above shipment has not been delivered to the recipient yet. </font></font> </span>
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<span class="separator"><font style="vertical-align:inherit"><font style="vertical-align:inherit">Kindly arrange delivery of this shipment on a priority</font></font> </span>
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<span class="separator"><font style="vertical-align:inherit"><font style="vertical-align:inherit">Regards</font></font> </span>
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<span class="separator"><span class="gmail_signature_prefix"><font style="vertical-align:inherit"><font style="vertical-align:inherit">-- </font></font></span></span>

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<div dir="ltr"><span class="separator"><font style="vertical-align:inherit"><font style="vertical-align:inherit">Karam Alammar</font></font><br>
<font style="vertical-align:inherit"><font style="vertical-align:inherit"> Customer Service</font></font><br>
<img class="fr-fic fr-dii" height="100" src="https://ci3.googleusercontent.com/mail-sig/AIorK4wZMCnH5cQQfQt5rc8cxb5aJPSxvIyr6Y4oiORSoUL6utF2pxuxMz6TNqu3aqnx662aYT0NMYE" width="200"><br>
<strong><font style="vertical-align:inherit"><font style="vertical-align:inherit">M:</font></font></strong><font style="vertical-align:inherit"><font style="vertical-align:inherit"> +962795082239</font></font><br>
<strong><font style="vertical-align:inherit"><font style="vertical-align:inherit">O:</font></font></strong><font style="vertical-align:inherit"><font style="vertical-align:inherit"> 80074472</font></font> </span></div>

<div dir="ltr"><span class="separator"><a href="mailto:[email-masked]" rel="noreferrer" target="_blank"><font style="vertical-align:inherit"><font style="vertical-align:inherit">[email-masked]</font></font></a><br>
<a href="http://shipa.com/logistics-for-business/shipa-delivery/" rel="noreferrer" target="_blank"><font style="vertical-align:inherit"><font style="vertical-align:inherit">shipa.com/delivery</font></font></a> </span></div>
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<img width="1" height="1" alt="" src="http://click.netsuite.com/q/JmbIwUNdxrIYVcZwgr_-3w~~/AALN9wA~/RgRmFRuQPlcDc3BjQgpkJxDoM2Rv97GuUhpzdXBwb3J0QHNwbGFzaGZhc2hpb25zLmNvbVgEAAAAAQ~~">
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6019011