Subject: Note Added - [#6023615] Returns
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Mon, 10 Apr 2023 03:07:27 +0000

Hi ,    FarEye Support added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6023615    Subject:  Returns   Requester: Sss Kkk    Note Content:   <div style="font-family:trebuchet ms, arial, sans-serif; font-size:13px">
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<div dir="ltr">Dear Nisha/Gaurav,</div>
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<div dir="ltr">Kindly provide approval for the above request, and also provide the timestamps so we can update the status as mentioned.</div>
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<span style='font-family: "trebuchet ms", arial, sans-serif, "trebuchet ms", arial, sans-serif'>To view the status of the ticket, please login to </span><a href="https://support.getfareye.com/" style='font-family: "trebuchet ms", arial, sans-serif, "trebuchet ms", arial, sans-serif; background-color: rgb(255, 255, 255)' target="_blank" rel="noreferrer">FarEye Support</a><span style='font-family: "trebuchet ms", arial, sans-serif, "trebuchet ms", arial, sans-serif'> Portal</span><span style='font-family: "trebuchet ms", arial, sans-serif, "trebuchet ms", arial, sans-serif'> and visit <a href="https://support.getfareye.com/helpdesk/tickets/374393" rel="noreferrer">https://support.getfareye.com/helpdesk/tickets/374393</a></span>
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<div dir="ltr"><div style="box-sizing: border-box; word-break: break-word"><div style='box-sizing: border-box; word-break: break-word; font-family: "trebuchet ms", arial, sans-serif; font-size: 13px'><div dir="ltr" style="box-sizing: border-box; word-break: break-word"><div style="overflow: auto"> <span style="box-sizing: border-box; font-weight: 700; color: rgb(0, 0, 0)">Thanks and Regards,</span><table border="0" cellpadding="0" cellspacing="0" style='word-break: normal; max-width: 330px; border: none; color: rgb(0, 0, 0); font-family: "Times New Roman"; font-size: medium; width: 330px'><tbody style="box-sizing: border-box">
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<td style="box-sizing: border-box; padding: 0px"><table border="0" cellpadding="0" cellspacing="0" style="word-break: normal"><tbody style="box-sizing: border-box">
<tr style="box-sizing: border-box"><td style="font-size: 20px; font-weight: bold; color: rgb(1, 42, 54)">Pankaj Ramdoot</td></tr>
<tr style="box-sizing: border-box"><td style="box-sizing: border-box; padding: 0px; font-size: 12px; font-family: arial; color: rgb(132, 157, 160); height: 20px"> Technical Engineer</td></tr>
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<td style="box-sizing: border-box; padding: 0px; width: 130px" width="130"><table border="0" cellpadding="0" cellspacing="0" style="word-break: normal; width: 130px"><tbody style="box-sizing: border-box">
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<td style="box-sizing: border-box; padding: 0px; text-align: center" width="30"><a href="https://tools.fareye.com/generate-signature/signature#" rel="noreferrer" style="box-sizing: border-box; color: rgb(44, 92, 197); word-break: normal; overflow-wrap: break-word" target="_blank"><img src="https://tools.fareye.com/generate-signature/images/mob.png" alt="call" width="11" style="box-sizing: border-box" class="fr-fic fr-dii"></a></td>
<td style="box-sizing: border-box; padding: 0px"><a href="tel:+917065956595" rel="noreferrer" style="box-sizing: border-box; color: rgb(132, 157, 160); word-break: normal; overflow-wrap: break-word" target="_blank">+917065956595</a></td>
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<td style="box-sizing: border-box; padding: 0px; text-align: center" width="30"><a href="https://tools.fareye.com/generate-signature/signature#" rel="noreferrer" style="box-sizing: border-box; color: rgb(44, 92, 197); word-break: normal; overflow-wrap: break-word" target="_blank"><img src="https://tools.fareye.com/generate-signature/images/zone.png" alt="call" width="16" style="box-sizing: border-box" class="fr-fic fr-dii"></a></td>
<td style="box-sizing: border-box; padding: 0px; color: rgb(132, 157, 160)">India (IST)</td>
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<td style="box-sizing: border-box; padding: 0px; text-align: center" width="30"><a href="https://tools.fareye.com/generate-signature/signature#" rel="noreferrer" style="box-sizing: border-box; color: rgb(44, 92, 197); word-break: normal; overflow-wrap: break-word" target="_blank"><img src="https://tools.fareye.com/generate-signature/images/web.png" alt="call" width="16" style="box-sizing: border-box" class="fr-fic fr-dii"></a></td>
<td style="box-sizing: border-box; padding: 0px"><a href="https://www.fareye.com/" rel="noreferrer" style="box-sizing: border-box; color: rgb(132, 157, 160); word-break: normal; overflow-wrap: break-word" target="_blank">www.fareye.com</a></td>
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<tr style="box-sizing: border-box"><td style="box-sizing: border-box; padding: 0px; font-size: 4px">    </td></tr>
<tr style="box-sizing: border-box"><td style="box-sizing: border-box; padding: 0px"><a href="https://tools.fareye.com/bannerredirect" rel="noreferrer" style="box-sizing: border-box; color: rgb(44, 92, 197); text-decoration-line: underline; outline: -webkit-focus-ring-color auto 5px; outline-offset: -2px; word-break: normal; overflow-wrap: break-word" target="_blank"><img src="https://tools.fareye.com/generate-signature/images/signature-banner.gif" width="100%" alt="Banner" style="box-sizing: border-box; max-width: 330px" class="fr-fic fr-dii"></a></td></tr>
<tr style="box-sizing: border-box"><td style="box-sizing: border-box; padding: 0px; font-size: 4px">    </td></tr>
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<td style="box-sizing: border-box; padding: 0px" width="30"><a href="https://www.linkedin.com/company/fareye/" rel="noreferrer" style="box-sizing: border-box; color: rgb(44, 92, 197); word-break: normal; overflow-wrap: break-word" target="_blank"><img src="https://tools.fareye.com/generate-signature/images/linkedin.png" alt="Linkedin" width="20" style="box-sizing: border-box" class="fr-fic fr-dii"></a></td>
<td style="box-sizing: border-box; padding: 0px" width="30"><a href="https://twitter.com/fareye" rel="noreferrer" style="box-sizing: border-box; color: rgb(44, 92, 197); word-break: normal; overflow-wrap: break-word" target="_blank"><img src="https://tools.fareye.com/generate-signature/images/twitter.png" alt="Linkedin" width="20" style="box-sizing: border-box" class="fr-fic fr-dii"></a></td>
<td style="box-sizing: border-box; padding: 0px" width="30"><a href="https://www.facebook.com/GetFarEye" rel="noreferrer" style="box-sizing: border-box; color: rgb(44, 92, 197); word-break: normal; overflow-wrap: break-word" target="_blank"><img src="https://tools.fareye.com/generate-signature/images/facebook.png" alt="Linkedin" width="20" style="box-sizing: border-box" class="fr-fic fr-dii"></a></td>
<td style="box-sizing: border-box; padding: 0px" width="30"><a href="https://www.youtube.com/FarEyeInAction" rel="noreferrer" style="box-sizing: border-box; color: rgb(44, 92, 197); word-break: normal; overflow-wrap: break-word" target="_blank"><img src="https://tools.fareye.com/generate-signature/images/youtube.png" alt="Linkedin" width="20" style="box-sizing: border-box" class="fr-fic fr-dii"></a></td>
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<div class="freshdesk_quote">
                          <blockquote class="freshdesk_quote">
                            On
                            Mon, 10 Apr at  8:07 AM
                            <span class="separator">,  FarEye Support &lt;[email-masked]&gt;  wrote:
                            <div style="font-family:trebuchet ms, arial, sans-serif; font-size:13px">
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<div dir="ltr">Dear Zeina,</div>
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<div dir="ltr">Greetings from FarEye!<br><br>We would like to inform you that we have received your concern regarding order status update and we are working on the same. We will get back to you as soon as we have an update or need any details to proceed further.<br>
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<div><span style='font-family: "trebuchet ms", arial, sans-serif, "trebuchet ms", arial, sans-serif'><br></span></div>
<div>
<span style='font-family: "trebuchet ms", arial, sans-serif, "trebuchet ms", arial, sans-serif'>To view the status of the ticket, please login to </span><a href="https://support.getfareye.com/" style='font-family: "trebuchet ms", arial, sans-serif, "trebuchet ms", arial, sans-serif; background-color: rgb(255, 255, 255)' target="_blank" rel="noreferrer">FarEye Support</a><span style='font-family: "trebuchet ms", arial, sans-serif, "trebuchet ms", arial, sans-serif'> Portal</span><span style='font-family: "trebuchet ms", arial, sans-serif, "trebuchet ms", arial, sans-serif'> and visit <a href="https://support.getfareye.com/helpdesk/tickets/374393" rel="noreferrer">https://support.getfareye.com/helpdesk/tickets/374393</a></span>
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<div dir="ltr"><div style="box-sizing: border-box; word-break: break-word"><div style='box-sizing: border-box; word-break: break-word; font-family: "trebuchet ms", arial, sans-serif; font-size: 13px'>
<div dir="ltr" style="box-sizing: border-box; word-break: break-word"><div style="box-sizing: border-box; word-break: break-word; overflow: auto"><table border="0" cellpadding="0" cellspacing="0" style='word-break: normal; max-width: 330px; border: none; color: rgb(0, 0, 0); font-family: "Times New Roman"; font-size: medium; width: 330px'><tbody style="box-sizing: border-box">
<tr style="box-sizing: border-box"><td style="box-sizing: border-box; padding: 0px; font-family: arial; font-size: 12px; width: 330px; max-width: 330px"><table border="0" cellpadding="0" cellspacing="0" style="word-break: normal"><tbody style="box-sizing: border-box"><tr style="box-sizing: border-box">
<td style="box-sizing: border-box; padding: 0px"><table border="0" cellpadding="0" cellspacing="0" style="word-break: normal"><tbody style="box-sizing: border-box">
<tr style="box-sizing: border-box"><td style="font-size: 20px; font-weight: bold; color: rgb(1, 42, 54)">Vaibhav Thathola</td></tr>
<tr style="box-sizing: border-box"><td style="box-sizing: border-box; padding: 0px; font-size: 12px; font-family: arial; color: rgb(132, 157, 160); height: 20px">Technical Engineer</td></tr>
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<td width="10" style="box-sizing: border-box; padding: 0px"></td>
<td width="5" style="box-sizing: border-box; padding: 0px; border-left: 1px solid rgb(205, 220, 224)"></td>
<td style="box-sizing: border-box; padding: 0px; width: 130px" width="130"><table border="0" cellpadding="0" cellspacing="0" style="word-break: normal; width: 130px"><tbody style="box-sizing: border-box">
<tr style="box-sizing: border-box">
<td style="box-sizing: border-box; padding: 0px; text-align: center" width="30"><a href="https://tools.fareye.com/generate-signature/signature#" rel="noreferrer" style="box-sizing: border-box; color: rgb(44, 92, 197); word-break: normal; overflow-wrap: break-word" target="_blank"><img src="https://tools.fareye.com/generate-signature/images/mob.png" alt="call" width="11" style="box-sizing: border-box" class="fr-fic fr-dii"></a></td>
<td style="box-sizing: border-box; padding: 0px"><a href="tel:91%2070-6595-6595" rel="noreferrer" style="box-sizing: border-box; color: rgb(132, 157, 160); word-break: normal; overflow-wrap: break-word" target="_blank">91 70-6595-6595</a></td>
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<td style="box-sizing: border-box; padding: 0px; text-align: center" width="30"><a href="https://tools.fareye.com/generate-signature/signature#" rel="noreferrer" style="box-sizing: border-box; color: rgb(44, 92, 197); word-break: normal; overflow-wrap: break-word" target="_blank"><img src="https://tools.fareye.com/generate-signature/images/zone.png" alt="call" width="16" style="box-sizing: border-box" class="fr-fic fr-dii"></a></td>
<td style="box-sizing: border-box; padding: 0px; color: rgb(132, 157, 160)">India (IST)</td>
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<tr style="box-sizing: border-box">
<td style="box-sizing: border-box; padding: 0px; text-align: center" width="30"><a href="https://tools.fareye.com/generate-signature/signature#" rel="noreferrer" style="box-sizing: border-box; color: rgb(44, 92, 197); word-break: normal; overflow-wrap: break-word" target="_blank"><img src="https://tools.fareye.com/generate-signature/images/web.png" alt="call" width="16" style="box-sizing: border-box" class="fr-fic fr-dii"></a></td>
<td style="box-sizing: border-box; padding: 0px"><a href="https://www.fareye.com/" rel="noreferrer" style="box-sizing: border-box; color: rgb(132, 157, 160); word-break: normal; overflow-wrap: break-word" target="_blank">www.fareye.com</a></td>
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<tr style="box-sizing: border-box"><td style="box-sizing: border-box; padding: 0px; font-size: 4px">    </td></tr>
<tr style="box-sizing: border-box"><td style="box-sizing: border-box; padding: 0px"><a href="https://tools.fareye.com/bannerredirect" rel="noreferrer" style="box-sizing: border-box; color: rgb(44, 92, 197); word-break: normal; overflow-wrap: break-word" target="_blank"><img src="https://tools.fareye.com/generate-signature/images/signature-banner.gif" width="100%" alt="Banner" style="box-sizing: border-box; max-width: 330px" class="fr-fic fr-dii"></a></td></tr>
<tr style="box-sizing: border-box"><td style="box-sizing: border-box; padding: 0px; font-size: 4px">    </td></tr>
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<td style="box-sizing: border-box; padding: 0px"><table border="0" cellpadding="0" cellspacing="0" style="word-break: normal"><tbody style="box-sizing: border-box"><tr style="box-sizing: border-box">
<td style="box-sizing: border-box; padding: 0px" width="30"><a href="https://www.linkedin.com/company/fareye/" rel="noreferrer" style="box-sizing: border-box; color: rgb(44, 92, 197); word-break: normal; overflow-wrap: break-word" target="_blank"><img src="https://tools.fareye.com/generate-signature/images/linkedin.png" alt="Linkedin" width="20" style="box-sizing: border-box" class="fr-fic fr-dii"></a></td>
<td style="box-sizing: border-box; padding: 0px" width="30"><a href="https://twitter.com/fareye" rel="noreferrer" style="box-sizing: border-box; color: rgb(44, 92, 197); word-break: normal; overflow-wrap: break-word" target="_blank"><img src="https://tools.fareye.com/generate-signature/images/twitter.png" alt="Linkedin" width="20" style="box-sizing: border-box" class="fr-fic fr-dii"></a></td>
<td style="box-sizing: border-box; padding: 0px" width="30"><a href="https://www.facebook.com/GetFarEye" rel="noreferrer" style="box-sizing: border-box; color: rgb(44, 92, 197); word-break: normal; overflow-wrap: break-word" target="_blank"><img src="https://tools.fareye.com/generate-signature/images/facebook.png" alt="Linkedin" width="20" style="box-sizing: border-box" class="fr-fic fr-dii"></a></td>
<td style="box-sizing: border-box; padding: 0px" width="30"><a href="https://www.youtube.com/FarEyeInAction" rel="noreferrer" style="box-sizing: border-box; color: rgb(44, 92, 197); word-break: normal; overflow-wrap: break-word" target="_blank"><img src="https://tools.fareye.com/generate-signature/images/youtube.png" alt="Linkedin" width="20" style="box-sizing: border-box" class="fr-fic fr-dii"></a></td>
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<div class="freshdesk_quote">
                          <blockquote class="freshdesk_quote">
                            On
                            Mon, 10 Apr at  7:58 AM
                            <span class="separator">,  Landmark Group &lt;[email-masked]&gt;  wrote:
                            <div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px"><div style="margin-top: 0px; margin-bottom: 1rem; box-sizing: border-box" dir="ltr">Hi Team,<br><br><br>Problem Statement: update order status<br><br><br>Order ID: 6818905261<br>Tracking ID: 290418440790<br><br>Assistance Required: update the order status to delivered.<br> <br>Issue Description: the customer has confirmed that he received the order so kindly update the order status, as per SMSA website the status has been updated but it is not reflecting on hybris and on the FAREYE website.<br> <br>Regards,<br>Zeina.<br><br>
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