Subject: New Reply Received - Returns
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Thu, 06 Apr 2023 15:22:53 +0000 (UTC)

Hi LSM Automation Bot,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="auto">Reminder </div>
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<div>On Thu, Apr 6, 2023 at 12:42 AM usama Imtiaz &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="auto" style="border-color:rgb(0,0,0);color:rgb(0,0,0)">Hi Landmark team </div>
<div dir="auto" style="border-color:rgb(0,0,0);color:rgb(0,0,0)">Still i am having the same status can you please update the status attached is some pictures for reference and this is not acceptable at all i purchase these items for gift and i am in total shock how come the Center point team delivered the broken item and i am trying to return the item but their is no option in the app to return please need your quick support to solve the problem , Thanks </div>
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<div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNjc0NDg1NywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.HyiGiwkxSZLN4UPvAlrJenuG3iPoQSWf0QfxEv6KaFs" data-id="2044016744857" style="width:461px;max-width:100%"></div>
<div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNjc0NDg1NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.l6KEainK2NJ46PG_ENgPxgRDrXktCZ2X1PYxKNz0PfY" data-id="2044016744856" style="width:461px;max-width:100%"></div>
<div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNjc0NDg1OCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.yepIOMFmxlNCidCmi0eU082Tr6JaUeK5QFRtzhPmg14" data-id="2044016744858" style="width:562px;max-width:100%"></div>
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<div dir="ltr" class="gmail_attr">On Wed, Apr 5, 2023 at 7:45 PM Landmark Group &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-style:solid;padding-left:1ex;border-left-color:rgb(204,204,204)"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Dear Customer,<br>
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<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Thank you for reaching out to us.<br>
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<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>We sincerely apologize for the issue you are facing, we have raised this to our concerned team at this time and will be investigating this issue with them.<br>
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<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>We will update you as soon as we receive further updates on this.<br>
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<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>We thank you for your patience.<br>
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<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Thanks,</div>

<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Centrepoint Support Team</div>

	

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<span>-- </span><br><div dir="ltr"><div dir="ltr"><div><div dir="ltr">Kind Regards,<div>Khawaja Usama Imtiaz</div>
<div>Mobile # 00966571332484</div>
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<span style="font-size:12.8px">Mobile 2 # 00966592946575</span><br>
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<span class="gmail_signature_prefix">-- </span><br><div dir="ltr" class="gmail_signature"><div dir="ltr"><div><div dir="ltr">Kind Regards,<div>Khawaja Usama Imtiaz</div>
<div>Mobile # 00966571332484</div>
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<span style="font-size:12.8px">Mobile 2 # 00966592946575</span><br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5991580