Subject: Note Added - [#5960708] Returns
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Tue, 04 Apr 2023 04:29:37 +0000

Hi ,    Zaid Ahmad added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5960708    Subject:  Returns   Requester: Sudip Mullick    Note Content:   <div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
<div style="margin: 0.75rem 0px 0px; padding: 0px; font-size: 1em; line-height: 1.714; font-weight: normal; letter-spacing: -0.005em">Mentioned Order was placed using the MADA card and Payfort is having issues with refund the amount in MADA card and they are working to fix the issue. Meanwhile, we will share the failed transactions to them and they will process the refund manually through the bank. It will take 2-3 weeks for the refund to reflect in the customer’s account.</div>
<div style="margin: 0.75rem 0px 0px; padding: 0px; font-size: 1em; line-height: 1.714; font-weight: normal; letter-spacing: -0.005em">Please keep the customer posted about this issue</div>
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