Subject: New Reply Received - Returns
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Mon, 03 Apr 2023 04:57:12 +0000 (UTC)

Hi LSM Automation Bot,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="auto">Thankyou for your response. <div dir="auto"><br></div>
<div dir="auto">Order # 6810074043</div>
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<div dir="auto">I requested the return for 1 item and requested the pickup for return. The courier came and took the item. Then I received this message</div>
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<div dir="auto">Hi! Your return request RP0310230008251 has been successfully picked up. We will keep you posted on your refund. Click to give feedback <a href="https://shkrn.app.link/0PrMmsPg5xb" rel="noreferrer">https://shkrn.app.link/0PrMmsPg5xb</a> Stay Happy!</div>
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<div dir="auto">But no update after the pickup and on app its also showing that item was not collected but In actual is was collected on 11 March. Can you please look into this matter.</div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, 3 Apr 2023, 07:42 Landmark Group, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div>Dear Customer,</div>

<div> </div>

<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>

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<div>We sincerely apologize for the inconvenience you are facing however, we have tried to check for an order with your email address and contact number but we are unable to locate any order.</div>

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<div>We request you to please share with us your exact order number so that we can look into this and assist you accordingly.</div>

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<div>We are looking forward to hear from you soon. Thank you for your help!</div>

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<div>Thanks,</div>

<div>Centrepoint Support Team</div>

	

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5971745