Subject: New Reply Received - Returns
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Sun, 02 Apr 2023 21:31:18 +0000 (UTC)

Hi LSM Automation Bot,  The customer has responded to the ticket.  Returns  Ticket comment <div>Can I still have my order? or do I have to order it again?<br> <br> </div>
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<div>On Sun, 2 Apr 2023 at 23:57, Landmark Group</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div id="yiv5061157863"><div><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div>Dear Customer,<br>
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<div>We are sincerely sorry for this. We follow high standards of product inspection before they are shipped, and we feel sorry that you did not receive the products you expected.<br>
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<div>We will have this taken care of you. We will create a return request for these items and our courier partner will be in touch with you within 3-5 working days to arrange collection with you.<br>
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Once we have received the items at the warehouse, a refund will be processed and you will receive an email notification for the same.<br>
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We will also forward this to our concerned team to ensure this does not get repeated.<br>
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Again please accept our apologies for the inconvenience.<br>
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<div>Thank you,<br>
Centrepoint Support Team</div>

	

</div></div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5968244