Subject: New Reply Received - Returns
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Sun, 02 Apr 2023 08:29:54 +0000 (UTC)

Hi LSM Automation Bot,  The customer has responded to the ticket.  Returns  Ticket comment <div style="color:transparent;visibility:hidden;opacity:0;font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px!important;display:none!important;line-height:0px!important"><img width="1" height="1" src="http://click.netsuite.com/q/A-QzhpBh6euTXEP87pMMPw~~/AALN9wA~/RgRmCnB_PVcDc3BjQgpkIf88KWSxmflQUipzdXBwb3J0QGxhbmRtYXJrZ3JvdXBzZXJ2aWNlLmZyZXNoZGVzay5jb21YBAAAAAE~" alt=""></div>
Dear Team,<br>
<br>
Kindly note that the tracking ID provided SD010165622 belongs to a delivery order, please check and share the number for the return to help you further with your inquiry.
<div>Best Regards,<br>
<span class="labelnormal"><span class="labelname_sf">Tala Hammad </span><br>
<span class="labeltitle_sf">Customer Service</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png%0D%0Ahttp://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png%0D%0A" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #F26641" rel="noreferrer">www.shipa.com</a> </span>
</div>

<hr>
<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>1/4/2023 10:01 PM GMT+04:00<br>
<strong>To: </strong>[email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#5955829] - Returns<br>
 
</div>
<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
<div>Hi Team,</div>

<div>Problem Statement: Late return</div>

<div>Order ID: 6815761071</div>

<div>AWB: SD010165622</div>

<div>Assistance Required: Need urgent return to the WH</div>

<div>Issue Description: The item was already collected from customer by you,  But we have not received item at warehouse yet.</div>

<div>Please return the item as soon as possible to warehouse so refund could be processed</div>

<div>Regards,<br>
LSM Automation Bot</div>
<br>
</div>

<img width="1" height="1" alt="" src="http://click.netsuite.com/q/WLxgMHHmAPKngVgw90Qm4A~~/AALN9wA~/RgRmCnB_PlcDc3BjQgpkIf88KWSxmflQUipzdXBwb3J0QGxhbmRtYXJrZ3JvdXBzZXJ2aWNlLmZyZXNoZGVzay5jb21YBAAAAAE~">
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5955829