Subject: New Reply Received - Returns
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Fri, 31 Mar 2023 18:49:30 +0000 (UTC)

Hi LSM Automation Bot,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="auto">Please chang the status of my order as I want to return an item and I can't do it.</div>
<div dir="auto">Also please send some one to take the refund items from my home.</div>
<div dir="auto">Please take a look for the attached picture to see the numbers of the orders.</div>
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<div id="composer_signature" dir="auto">Regards, 
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<div dir="auto">Sara Sherif </div>
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<div>-------- Original message --------</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Landmark Group &lt;[email-masked]&gt; 
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<div>Date: 3/31/23 4:17 PM (GMT+04:00) </div>
<div>To: [email-masked] </div>
<div>Subject: Re: [#5955367] - Returns </div>
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<div>Dear Customer,</div>
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<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div>We sincerely apologize for the inconvenience you are facing however, we have tried to check for an order with your email address and contact number but we are unable to locate any order.</div>
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<div>We request you to please share with us your exact order number so that we can look into this and assist you accordingly.</div>
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<div>We are looking forward to hear from you soon. Thank you for your help!</div>
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<div>Thanks,</div>
<div>Max Support Team</div>

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Attachments :
1. <a href='https://helpae.maxfashion.com/helpdesk/attachments/2044016273406'>Screenshot_20230331_171129_Max.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5955367