Subject: You have new messages in Group: Livesalesman Team
From: Freshconnect <[email-masked]>
To: LSM Automation Bot <[email-masked]>
Date: Fri, 31 Mar 2023 09:40:03 +0000 (UTC)

Hey LSM Automation Bot ,

You have new message(s) in this group.

Livesalesman Team

N

Mohammad Shababe Quamar

Hi @nikhil.bishnoi Not only one ticket raised by the agent, but multiple tickets I can see relating to the same issue, for example, just now one more agent raised Fareye's ticket (# 5955090).

We have asked all the agent to follow the SOP from now onwards. Apologies on the same. We will make sure that going forward this is not repeated.

Nikhil Bishnoi

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