Subject: Note Added - [#5951589] Returns
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Thu, 30 Mar 2023 14:32:18 +0000

Hi ,    FarEye Support added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5951589    Subject:  Returns   Requester: بسمه    Note Content:   <div style="font-family:trebuchet ms, arial, sans-serif; font-size:13px">
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<div dir="ltr">Dear Ziena,</div>
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<div dir="ltr">As per your request we have checked and found that the status of the shipment is already published as delivered. Kindly check and let us know if any further assistance is needed.</div>
<div dir="ltr">{<br>  "customer_shipment_id": "681772956623999991",<br>  "customer_shipment_status": "Delivered",<br>  "customer_shipment_sub_status": "Deliveredtocustomer",<br>  "shipment_direction": "FORWARD",<br>  "event_timestamp": "2023-03-30 03:40:56",<br>  "entry_type": "Hybris",<br>  "order_id": "6817729566",<br>  "chargeable_weight": "2.883",<br>  "scac": "LMG",<br>  "seller_organization_code": "LMG_KSA",<br>  "ship_node": "2399999",<br>  "tracking_id": "FC0328230011209",<br>  "reference_number": "FC0328230011209"<br>}<br>
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<span style='font-family: "trebuchet ms", arial, sans-serif, "trebuchet ms", arial, sans-serif'>To view the status of the ticket, please login to </span><a href="https://support.getfareye.com/" style='font-family: "trebuchet ms", arial, sans-serif, "trebuchet ms", arial, sans-serif; background-color: rgb(255, 255, 255)' target="_blank" rel="noreferrer">FarEye Support</a><span style='font-family: "trebuchet ms", arial, sans-serif, "trebuchet ms", arial, sans-serif'> Portal</span><span style='font-family: "trebuchet ms", arial, sans-serif, "trebuchet ms", arial, sans-serif'> and visit <a href="https://support.getfareye.com/helpdesk/tickets/372456" rel="noreferrer">https://support.getfareye.com/helpdesk/tickets/372456</a></span>
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<div><em style="box-sizing: border-box"><span style="font-weight: 700">Kind regards,</span></em></div>
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<tr style="box-sizing: border-box"><td style="font-size: 20px; font-weight: bold; color: rgb(1, 42, 54)">Ankit</td></tr>
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<td style="box-sizing: border-box; padding: 0px; color: rgb(132, 157, 160)">India (IST)</td>
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                          <blockquote class="freshdesk_quote">
                            On
                            Thu, 30 Mar at  7:41 PM
                            <span class="separator">,  Landmark Group &lt;[email-masked]&gt;  wrote:
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<div dir="ltr">Hi Team,</div>
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<br>Problem Statement: update order status</div>
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<br>Order ID: 6817729566<br>Tracking ID: FC0328230011209<br>​<br>Assistance Required: update the order status to delivered.<br> <br>Issue Description: the customer collected the order so kindly update the order status.<br> <br>Regards,<br>Zeina.</div>
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