Subject: Note Added - [#5950392] Delivery
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Thu, 30 Mar 2023 11:44:25 +0000 (UTC)

Hi ,    FarEye Support added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5950392    Subject:  Delivery   Requester: سعود العجمي    Note Content:   <div style="font-family:trebuchet ms, arial, sans-serif; font-size:13px">
	<div style="font-family:trebuchet ms, arial, sans-serif; font-size:13px">
<div dir="ltr">
<div dir="ltr">Dear Shadatali/Bhaskar</div>
<div><br></div>
<div dir="ltr">Today we have received 32+ tickets, single shipments on each ticket to mark the order status as delivered from the below email id</div>
<div><br></div>
<div><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a></div>
<div><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a></div>
<div><br></div>
<div dir="ltr">All these shipments are already available in our system with a delivered status below is the screenshot of tracking logs </div>
<div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjQxMzcxMDg1NjQsImRvbWFpbiI6ImZhcmV5ZS5mcmVzaGRlc2suY29tIiwiYWNjb3VudF9pZCI6MjExODU3fQ.ndM36_EMfI0NGKGpRtjxdF_zHO9Y2pjyk1BmhF49SRc" style="width: 727px" class="fr-fic fr-fil fr-dib" data-id="24137108564"></div>
<div><br></div>
<div dir="ltr">Delivered status has been already published to the API gateway and we have received 200 response from API gateway</div>
<div dir="ltr"><br></div>
<div dir="ltr">Response Body:</div>
<div dir="ltr">
<span style='color: rgb(51, 51, 51); font-family: "PT Sans", sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: center; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(245, 245, 245); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none'>{"httpCode":200,"httpMessage":"OK","moreInformation":{"msgId":"414d5120514d53545241434b3031202093101e6439c3ce26"}}</span> </div>
<div dir="ltr"><br></div>
<div dir="ltr">Request Body</div>
<div dir="ltr"><br></div>
<pre style='box-sizing: border-box; overflow: auto; font-size: 13px; font-family: Menlo, Monaco, Consolas, "Courier New", monospace; display: block; padding: 9.5px; margin: 0px 0px 10px; line-height: 1.42857; word-break: break-all; overflow-wrap: break-word; color: rgb(51, 51, 51); background-color: rgb(245, 245, 245); border: 1px solid rgb(204, 204, 204); border-radius: 4px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial' dir="ltr">{  "customer_shipment_id": "681774814822999991",  "customer_shipment_status": "Delivered",  "customer_shipment_sub_status": "Deliveredtocustomer",  "shipment_direction": "FORWARD",  "event_timestamp": "2023-03-29 13:14:42",  "entry_type": "Hybris",  "order_id": "6817748148",  "chargeable_weight": "1.0",  "scac": "LMG",  "seller_organization_code": "LMG_KSA",  "ship_node": "2299999",  "tracking_id": "FP0329231000655",  "reference_number": "FP0329231000655" }</pre>
<div><br></div>
<div><span style='font-family: "trebuchet ms", arial, sans-serif, "trebuchet ms", arial, sans-serif' dir="ltr">​We would request you to please check the gap and let us know if any assistance is required from our side.</span></div>
<div><span dir="ltr" style='font-family: "trebuchet ms", arial, sans-serif, "trebuchet ms", arial, sans-serif'>​<br></span></div>
<div>
<span style='font-family: "trebuchet ms", arial, sans-serif, "trebuchet ms", arial, sans-serif'>To view the status of the ticket, please login to </span><a href="https://support.getfareye.com/" style='font-family: "trebuchet ms", arial, sans-serif, "trebuchet ms", arial, sans-serif; background-color: rgb(255, 255, 255)' target="_blank" rel="noreferrer">FarEye Support</a><span style='font-family: "trebuchet ms", arial, sans-serif, "trebuchet ms", arial, sans-serif'> Portal</span><span style='font-family: "trebuchet ms", arial, sans-serif, "trebuchet ms", arial, sans-serif'> and visit <a href="https://support.getfareye.com/helpdesk/tickets/372393" rel="noreferrer">https://support.getfareye.com/helpdesk/tickets/372393</a></span>
</div>
<br>
</div>
<div dir="ltr"><table border="0" cellpadding="0" cellspacing="0" style='border-collapse: collapse; border: none; color: rgb(0, 0, 0); font-family: "Times New Roman"; font-size: medium; width: 330px; max-width: 330px'><tbody>
<tr><td style="font-family: arial; font-size: 12px; width: 330px; max-width: 330px"><table border="0" cellpadding="0" cellspacing="0"><tbody><tr>
<td><table border="0" cellpadding="0" cellspacing="0"><tbody>
<tr><td style="font-size: 20px; font-family: arial; font-weight: bold; color: rgb(1, 42, 54)">Nishant Kamal</td></tr>
<tr><td style="font-size: 12px; font-family: arial; color: rgb(132, 157, 160); height: 20px">Sr. Technical Engineer</td></tr>
</tbody></table></td>
<td width="10"></td>
<td width="5" style="border-left: 1px solid rgb(205, 220, 224)"></td>
<td style="width: 130px" width="130"><table border="0" cellpadding="0" cellspacing="0" style="width: 130px"><tbody>
<tr>
<td style="text-align: center" width="30"><a href="https://tools.fareye.com/generate-signature/signature#" rel="noreferrer" target="_blank"><img src="https://tools.fareye.com/generate-signature/images/mob.png" alt="call" width="11" class="fr-fic fr-dii"></a></td>
<td><a href="tel:+91%207065956595" rel="noreferrer" style="color: rgb(132, 157, 160)" target="_blank">+91 7065956595</a></td>
</tr>
<tr>
<td style="text-align: center" width="30"><a href="https://tools.fareye.com/generate-signature/signature#" rel="noreferrer" target="_blank"><img src="https://tools.fareye.com/generate-signature/images/zone.png" alt="call" width="16" class="fr-fic fr-dii"></a></td>
<td style="color: rgb(132, 157, 160)">India (IST)</td>
</tr>
<tr>
<td style="text-align: center" width="30"><a href="https://tools.fareye.com/generate-signature/signature#" rel="noreferrer" target="_blank"><img src="https://tools.fareye.com/generate-signature/images/web.png" alt="call" width="16" class="fr-fic fr-dii"></a></td>
<td><a href="https://www.fareye.com/" rel="noreferrer" style="color: rgb(132, 157, 160)" target="_blank">www.fareye.com</a></td>
</tr>
</tbody></table></td>
</tr></tbody></table></td></tr>
<tr><td style="font-size: 4px">    </td></tr>
<tr><td><a href="https://tools.fareye.com/bannerredirect" rel="noreferrer" target="_blank"><img src="https://tools.fareye.com/generate-signature/images/signature-banner.gif" width="100%" alt="Banner" style="max-width: 330px" class="fr-fic fr-dii"></a></td></tr>
<tr><td style="font-size: 4px">    </td></tr>
<tr>
<td><table border="0" cellpadding="0" cellspacing="0"><tbody><tr>
<td width="30"><a href="https://www.linkedin.com/company/fareye/" rel="noreferrer" target="_blank"><img src="https://tools.fareye.com/generate-signature/images/linkedin.png" alt="Linkedin" width="20" class="fr-fic fr-dii"></a></td>
<td width="30"><a href="https://twitter.com/fareye" rel="noreferrer" target="_blank"><img src="https://tools.fareye.com/generate-signature/images/twitter.png" alt="Linkedin" width="20" class="fr-fic fr-dii"></a></td>
<td width="30"><a href="https://www.facebook.com/GetFarEye" rel="noreferrer" target="_blank"><img src="https://tools.fareye.com/generate-signature/images/facebook.png" alt="Linkedin" width="20" class="fr-fic fr-dii"></a></td>
<td width="30"><a href="https://www.youtube.com/FarEyeInAction" rel="noreferrer" target="_blank"><img src="https://tools.fareye.com/generate-signature/images/youtube.png" alt="Linkedin" width="20" class="fr-fic fr-dii"></a></td>
</tr></tbody></table></td>
<td width="20"></td>
</tr>
</tbody></table></div>
<div class="freshdesk_quote">
                          <blockquote class="freshdesk_quote">
                            On
                            Thu, 30 Mar at  4:50 PM
                            <span class="separator">,  Landmark Group &lt;[email-masked]&gt;  wrote:
                            <div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
<div dir="ltr">Hi Team,<br><br>Problem Statement: update order status <br><br>Order Date :Mar 28, 2023<br>Order ID:6817748148<br>Tracking ID:FP0329231000655<br><br>Assistance Required: Mark the order as delivered.<br>the customer has confirmed to us that he/ she received the order. Kindly update the order status, So the customer will be able to create return request and follow up for the same.<br><br>Regards,</div>
<div dir="ltr">Aseel Qiad </div>
<div><br></div>
</div>

<br>

</div>

                          </span>
</blockquote>
                        </div>
</div>

	

</div>