Subject: New Reply Received - Return
From: Splash <[email-masked]>
To: [email-masked]
Date: Wed, 29 Mar 2023 14:23:07 +0000

Hi LSM Automation Bot,  The customer has responded to the ticket.  Return  Ticket comment <div dir="auto">I guess its my mistake because i just checked it, the splash website says its gray but the color is black in the picture so never mind how can o replace it with black anyway.</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wed, Mar 29, 2023, 17:12 Splash &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div>Dear Customer,</div>

<div> </div>

<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>

<div> </div>

<div>We sincerely apologize for this inconvenience caused to you. This is definitely not the kind of experience we want you to have when shopping with us. We request you to please share with us the name of the correct item which you placed the order for and an image/video of the incorrect item which you have received. We will be happy to look into this further.</div>

<div> </div>

<div>We are looking forward to hear from you soon. Thank you for your help!</div>

<div> </div>

<div>Thanks,</div>

<div>Splash Support Team</div>

	

</div></blockquote>
</blockquote></div>

Attachments :
1. <a href='https://helpae.splashfashions.com/helpdesk/attachments/2044016048934'>Screenshot_20230329_172029.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5942631