Subject: New Reply Received - Returns
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Wed, 29 Mar 2023 12:17:54 +0000 (UTC)

Hi LSM Automation Bot,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="auto">Thanks for below email.</div>
<div dir="auto">Can you cancel the order. The order was by mistake placed to incorrect pickup point. </div>
<div dir="auto"><br></div>
<div dir="auto">it would great if can cancel so we can place new order with correct pickup address. Thanks </div>
<div dir="auto"><br></div>
<div dir="auto">Shaan</div>
<div dir="auto">0504366346</div>
<div dir="auto"><br></div>
<div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tue, 28 Mar 2023 at 11:17 Landmark Group &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-style:solid;padding-left:1ex;border-left-color:rgb(204,204,204)"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Dear Customer,<br>
 </div>

<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Thank you for reaching out to us.<br>
 </div>

<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>We sincerely apologize however, once the order has been placed we are unable to make any changes to the order. Please note once the order will be ready for pickup, it will automatically return after 14 days by the store if not picked up and the refund for the same will be processed.<br>
<br>
<br>
You can place a new order once you receive the refund or if you prefer, you can go ahead and place a new order with the preferred store/delivery mode.<br>
 </div>

<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>We hope this helps and please do not hesitate to write back to us if you need further assistance. We will be happy to help!<br>
 </div>

<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Thanks,</div>

<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Centrepoint Support Team</div>

	

</div></blockquote>-- <br><div dir="ltr" class="gmail_signature">shaan</div>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5937020