Subject: Note Added - [#5918217] Returns
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Wed, 29 Mar 2023 11:40:15 +0000

Hi ,    Zaid Ahmad added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5918217    Subject:  Returns   Requester: Hammoud Alali    Note Content:   <div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
<div style="margin: 0px; padding: 0px; display: flex; box-sizing: border-box; flex-direction: column; row-gap: var(--ds-space-050, 4px)"><div style=' padding: var(--ds-space-0, 0px); box-sizing: border-box; font-family: var(--ds-font-family-sans, -apple-system, BlinkMacSystemFont, "Segoe UI", "Roboto", "Oxygen", "Ubuntu", "Fira Sans", "Droid Sans", "Helvetica Neue", sans-serif); color: var(--ds-text, #172B4D)'><div style="margin: 0px; padding: 0px"><div style="margin: 0px; padding: 0px; flex: 1 1 100%; min-width: 0px"><div style="margin: 0px; padding: 0px"><div style="margin: 0px; padding: 0px; width: 670.33px"><div style="margin: 0px; padding: 0px; font-size: 14px; line-height: 1.5rem; color: var(--ds-text, #172B4D); overflow-wrap: break-word; white-space: pre-wrap"><div style="margin: 0px; padding: 0px"><div style="margin: 0.75rem 0px 0px; padding: 0px; font-size: 1em; line-height: 1.714; font-weight: normal; letter-spacing: -0.005em">Mentioned Order was placed using the MADA card and Checkout is having issues with refund the amount in MADA card and they are working to fix the issue. Meanwhile, we will share the failed transactions to them and they will process the refund manually through the bank. It will take 2-3 weeks for the refund to reflect in the customer’s account.Please keep the customer posted about this issue</div></div></div></div></div></div></div></div></div>
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