Subject: Note Added - [#5800937] Returns
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Wed, 29 Mar 2023 08:14:03 +0000 (UTC)

Hi ,    Aafaque Ahmad added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5800937    Subject:  Returns   Requester: Om farah    Note Content:   <div class="WordSection1">
<div class="MsoNormal"><span style='font-family:"Cambria",serif'><a id="OWAAM9A7352C059ED4C7893462C016BA45047" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Cambria",serif;text-decoration:none'>@Bm olmriyadh</span></a></span></div>
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<div class="MsoNormal"><span style='font-family:"Cambria",serif'>FYI</span></div>
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<div>From: Centrepoint &lt;[email-masked]&gt; <br>
<b>Sent:</b> 28-Mar-2023 1:39 PM<br>
<b>To:</b> Aafaque Ahmad &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;; Malik Ismail &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#5800937] - Returns</div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Team,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Order ID: 6807298572<br>
Tracking ID: RP0319230007822</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>The  return request is raised since Feb 27, 2023 and customer is trying to return items here. However, LMG/OLM is telling us that the customer is in Ad-Diriyah and they are
 not covering that area. The courier is getting assigned as LMG/OLM every time we are creating a new return request.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Please assist us to get the collection done here so we can resolve this for the customer, customer is waiting since over a month almost to return the items.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Thank you for your help.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Regards,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Apoorv</span></div>
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</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>5800937:1125156</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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