Subject: Note Added - [#5904785] Returns
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Wed, 29 Mar 2023 07:43:01 +0000 (UTC)

Hi ,    Qazi Mohammed added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5904785    Subject:  Returns   Requester: بسمه مازي    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Hi <a id="OWAAM049A7837AEEE47E39F5EBDCDAF7B3153" href="mailto:[email-masked]" rel="noreferrer">
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<div class="MsoNormal">Items 164345951 &amp;163453462 has been cancelled and refunded.</div>
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<div class="MsoNormal">Kindly close this ticket. </div>
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<div class="MsoNormal"><img width="821" height="198" style="width:8.552in;height:2.0625in" id="Picture_x0020_2" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNjAxNzI3NSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.89MifKmbN8ERuBo0z7cl0J70TFOcVfG_K3dSpFiBPSY" data-id="2044016017275"></div>
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<div>From: Nusaybah Alzuman &lt;[email-masked]&gt;
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<b>Sent:</b> Monday, March 27, 2023 12:52 PM<br>
<b>To:</b> Shawqiyaah Cp &lt;[email-masked]&gt;; Manager Shoukiya &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;; Qazi Mohammed &lt;[email-masked]&gt;; Landmark Group &lt;[email-masked]&gt;; Vickum Dissanayake &lt;[email-masked]&gt;; Kamaruddin Shaikh
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<b>Subject:</b> RE: [#5904785] - Returns<br>
<b>Importance:</b> High</div>
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<div class="MsoNormal"><a id="OWAAM43D613A203C44B3D915AC2F728314F88" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Manager Shoukiya</span></a></div>
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<div class="MsoNormal">Reminder</div>
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<b>From:</b> Nusaybah Alzuman <br>
<b>Sent:</b> Sunday, March 26, 2023 12:47 PM<br>
<b>To:</b> Shawqiyaah Cp &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Manager Shoukiya &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Qazi Mohammed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Landmark Group &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Vickum Dissanayake &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Kamaruddin Shaikh &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#5904785] - Returns<br>
<b>Importance:</b> High</div>
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<div class="MsoNormal">Hi <a id="OWAAMB8C646399F4A426B96D6CC9E92A51FA1" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Manager Shoukiya</span></a>
<a id="OWAAMB7E05EFCEB224C31A8956DF2B7F9C6AD" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Shawqiyaah Cp</span></a>
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<div class="MsoNormal">Reminder!</div>
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<div class="MsoNormal">As per of customer request, if below order available in your store, kindly process RTS on POS and confirm.</div>
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<b>From:</b> Nusaybah Alzuman <br>
<b>Sent:</b> Wednesday, March 22, 2023 4:36 PM<br>
<b>To:</b> Shawqiyaah Cp &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Manager Shoukiya &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Qazi Mohammed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Landmark Group &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Vickum Dissanayake &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Kamaruddin Shaikh &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#5904785] - Returns</div>
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<div class="MsoNormal">Hi <a id="OWAAM0A8E224CA7B047488AA20952D7AE0DE6" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Manager Shoukiya</span></a>
<a id="OWAAM4B74933E19E345CA8CDE9BF75E86D229" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Shawqiyaah Cp</span></a>
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<div class="MsoNormal">Order received on 13 Mar 2023 in Sahla, but customer confirmed not receiving the order.</div>
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<div class="MsoNormal">Please check the order physically in your store or not.</div>
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<div class="MsoNormal">Order number: 6809044912</div>
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<div class="MsoNormal">Note: make sure order should not be updated until customer picked up.</div>
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<div class="MsoNormal"><img width="781" height="85" style="width:8.1354in;height:.8854in" id="Picture_x0020_1" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNjAxNzI3NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.WsuRWa5juCT_CrNeKiStwz1zAyv9Ch-7wDf9ZCPoRIg" data-id="2044016017276"></div>
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<b>From:</b> Landmark Group &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Wednesday, March 22, 2023 12:07 AM<br>
<b>To:</b> Shawqiyaah Cp &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Qazi Mohammed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Nusaybah Alzuman &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#5904785] - Returns</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Hi Team,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>With reference to the order number:  6809044912</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Store Code: CP21192</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Order is showing pickup completed. Customer is complaining that they have not collected this order.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Please check if the order is available at the store, if it is, please contact customer and handover their order.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>If not available at the store, please let us know.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Thank you for your help!</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Regards,</span></div>
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</span><span style="font-size:1.0pt;font-family:fdtktid;color:white">5904785:1125156</span><span style='font-size:10.5pt;font-family:"-apple-system",serif'>
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