Subject: New Reply Received - Delivery
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Wed, 29 Mar 2023 02:19:51 +0000 (UTC)

Hi LSM Automation Bot,  The customer has responded to the ticket.  Delivery  Ticket comment <div>Dear Customer service Representative,
</div>
<div>
<br>
</div>
<div>I had purchased printed date bowl with conical lid 18 cms and I’m attaching the picture of the two damaged items below. The base of both of the date plates are broken but the lids are perfectly fine. See attachments.</div>
<div>Looking forward for your kind reply.</div>
<div>
<br>
</div>
<div>
<img alt="image3.jpeg" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNjAwNDIwNCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.CWMtExDmrUQYr2VIaFvB6M9kxSPDOvpVNFT1cvqb9ts" data-id="2044016004204"><img alt="image4.jpeg" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNjAwNDIwNiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.QrW7L66tolxsC25-4DjqF3Lh14hwLUB2BDoyPy7Klbw" data-id="2044016004206"><br>
</div>
<div>
<br>
</div>
<div>
<br>
<br>
Regards,</div>
<div>Arooj Fatima <br>
<div dir="ltr">
<br>
</div>
<div dir="ltr">
<br>
<blockquote></blockquote>
</div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On 29 Mar 2023, at 03:48, Landmark Group &lt;[email-masked]&gt; wrote:<br>
<br>

</div>
<blockquote>
<div dir="ltr">
<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
<div>Dear Customer,</div>
<div> </div>
<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
<div> </div>
<div>We sincerely apologize for this inconvenience caused to you. This is definitely not the kind of experience we want you to have when shopping with us. We request you to please share with us the name of the item as well as an image/video showing the issue
 and we will be happy to look into this further.</div>
<div> </div>
<div>We are looking forward to hear from you soon. Thank you for your help!</div>
<div> </div>
<div>Thanks,</div>
<div>Centrepoint Support Team</div>

</div>
</div>
</blockquote>

</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5942119