Subject: Note Added - [#5858315] Click & Collect
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Tue, 28 Mar 2023 11:29:09 +0000

Hi ,    Qazi Mohammed added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5858315    Subject:  Click & Collect   Requester: رؤى البصيلي    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Hi Nada,</div>
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<div class="MsoNormal">Order ID: 6807988581</div>
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<div class="MsoNormal">Tracking ID: 680798858122999991</div>
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<div class="MsoNormal">Store Code: Lifestyle21047</div>
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<div class="MsoNormal">Thanks,</div>
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<div class="MsoNormal">Qazi Mohammed.</div>
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<div class="MsoNormal">3540 </div>
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<div>From: Faraz Lohani &lt;[email-masked]&gt; <br>
<b>Sent:</b> Monday, March 27, 2023 9:05 PM<br>
<b>To:</b> Manager Cpr8 &lt;[email-masked]&gt;; Nusaybah Alzuman &lt;[email-masked]&gt;; Cpr8 Centrepoint &lt;[email-masked]&gt;; cpr8 operation &lt;[email-masked]&gt;; Qazi Mohammed &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;; Landmark Group &lt;[email-masked]&gt;; Vickum Dissanayake &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#5858315] - Click &amp; Collect</div>
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<div class="MsoNormal">Hi <a id="OWAAM945BD904E2464B9DB7651CBC37CB785E" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Nusaybah Alzuman</span></a>
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<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Qazi Mohammed</span></a>,</div>
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<div class="MsoNormal">Please assist to close.</div>
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<b>From:</b> Manager Cpr8 &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Friday, March 24, 2023 10:16 PM<br>
<b>To:</b> Faraz Lohani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Nusaybah Alzuman &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Cpr8 Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 cpr8 operation &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Qazi Mohammed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Landmark Group &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Vickum Dissanayake &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#5858315] - Click &amp; Collect</div>
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<div class="MsoNormal"><span style="font-size:16.0pt">Hi..</span></div>
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<div class="MsoNormal"><span style="font-size:16.0pt">The request was searched for, but it was not obtained .</span></div>
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<div class="MsoNormal"><span style="font-size:16.0pt;color:#595959">Thanks &amp; Regards
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<div class="MsoNormal"><span style='font-size:12.0pt;font-family:"Tahoma",sans-serif;color:#777777'>Miss:Nada Dosari
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<div class="MsoNormal"><span style='font-size:12.0pt;font-family:"Tahoma",sans-serif;color:#777777'>Business Manager
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<span style='font-size:12.0pt;font-family:"Tahoma",sans-serif;color:#777777'>Centerpoint - 8</span><span style="font-size:12.0pt;color:black"></span>
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<b><span style='font-size:12.0pt;font-family:"Tahoma",sans-serif;color:#777777'>Mobile</span></b><span style='font-size:12.0pt;font-family:"Tahoma",sans-serif;color:#777777'>: +966 559115362</span><span style="font-size:12.0pt;color:black"></span>
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<b><span style='font-size:12.0pt;font-family:"Tahoma",sans-serif;color:#777777'>Email</span></b><span style='font-size:12.0pt;font-family:"Tahoma",sans-serif;color:#777777'>:
</span><span style='font-size:12.0pt;font-family:"Tahoma",sans-serif;color:black'><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a></span><span style="font-size:12.0pt;color:black"></span>
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<span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:#777777'>Othiam Mall - Rabwah I Exit 14 I Saudi Arabia<br>
<img width="143" height="59" style="width:1.4895in;height:.6145in" id="Picture_x0020_2" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNTkzMDY3NSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.sDCNCyLTuu3ozFrU5xup6zth58GcIIWSSUNFRkVunBw" data-id="2044015930675" alt="1503848576666_PastedImage"></span><span style="font-size:12.0pt;color:black"></span>
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<b>From:</b> Faraz Lohani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Friday, March 24, 2023 7:30 PM<br>
<b>To:</b> Nusaybah Alzuman &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Cpr8 Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Manager Cpr8 &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 cpr8 operation &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Qazi Mohammed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Landmark Group &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Vickum Dissanayake &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#5858315] - Click &amp; Collect</div>
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<div class="MsoNormal">Hi <a id="OWAAM833450B8A0E742EFB527468733017A81" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Nusaybah Alzuman</span></a>
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<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Cpr8 Centrepoint</span></a>,</div>
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<div class="MsoNormal">Please assist with the below ASAP.</div>
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<b>From:</b> Nusaybah Alzuman &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Monday, March 20, 2023 4:20 PM<br>
<b>To:</b> Cpr8 Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Manager Cpr8 &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; cpr8 operation &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Qazi Mohammed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Landmark Group &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Vickum Dissanayake &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#5858315] - Click &amp; Collect<br>
<b>Importance:</b> High</div>
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<div class="MsoNormal">Hi <a id="OWAAMF27B92B4D1F94109A30081E2A9B17497" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Manager Cpr8</span></a>
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<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@cpr8 operation</span></a>
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<div class="MsoNormal">Order received on 15 Mar 2023 in Sahla, but customer confirmed not receiving the order.</div>
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<div class="MsoNormal">Please check the order physically in your store or not.</div>
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<div class="MsoNormal">If yes, call customer and handover the order ASAP.</div>
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<div class="MsoNormal">Order number: 6807988581</div>
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<div class="MsoNormal">Note: make sure order should not be updated until customer picked up.</div>
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<b>From:</b> Landmark Group &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Saturday, March 18, 2023 11:06 AM<br>
<b>To:</b> Qazi Mohammed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Nusaybah Alzuman &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#5858315] - Click &amp; Collect</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Hi Team,<br>
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Problem Statement: Need POC </span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Order Date : Feb 27, 2023<br>
Order ID: 6807988581<br>
Tracking ID: 680798858122999991<br>
Store Code: Lifestyle21047 </span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Assistance Required: Need Urgent POC<br>
Issue Description: The order as per HYBRIS the order collect by the customer on 3/15/23 , But customer claiming that she has not received the order, Kindly check and share with us the POC and customer ID.<br>
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Regards,<br>
Marah.</span></div>
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</span><span style="font-size:1.0pt;font-family:fdtktid;color:white">5858315:1125156</span><span style='font-size:10.5pt;font-family:"-apple-system",serif'>
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