Subject: New Reply Received - Delivery
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Sun, 26 Mar 2023 23:28:28 +0000

Hi LSM Automation Bot,  The customer has responded to the ticket.  Delivery  Ticket comment <div dir="auto">Size 1-2 yrs white T-shirt missed </div>
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<div>On Mon, 27 Mar 2023, 02:19 Landmark Group, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 5925095</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<div dir="rtl">عميلنا العزيز,<br><br>تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 5925095<br><br>نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br><br>نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br><br>نتطلع الى ردكم.</div>
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<div dir="ltr">LSM Automation Bot : </div>
<div>Dear Customer,</div>
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<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div>We sincerely apologize for any inconvenience caused to you, however, we do not have the option to arrange the missing parts/incomplete item from our end. We request you to please simply let us know the name of the item as well as please share an image of the item with us so we can create a return request for you as well share this feedback with the concerned to ensure such scenario does not repeat.</div>
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<div>We are looking forward to hear from you soon. Thank you for your help!</div>
<div> </div>
<div>Thanks,</div>
<div>Centrepoint Support Team</div>
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Attachments :
1. <a href='https://helpae.centrepointstores.com/helpdesk/attachments/2044015793792'>Screenshot_2023-03-25-23-22-57-259.jpg</a><br />2. <a href='https://helpae.centrepointstores.com/helpdesk/attachments/2044015793793'>Screenshot_2023-03-25-23-23-14-327.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5925095