Subject: New Reply Received - Delivery
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Sun, 26 Mar 2023 09:50:08 +0000

Hi LSM Automation Bot,  The customer has responded to the ticket.  Delivery  Ticket comment <div>
<div dir="auto" style="border-color:rgb(0,0,0)">I have ordered 3 bags from you and one the bag is broken and I felt so embarrassed to see as I gave that as a gift to someone please collect it back and return my amount <div style="border-color:rgb(0,0,0)"><img src="cid:1871d51830d735454ad1" style="border-color: rgb(0, 0, 0)"></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tue, 14 Mar 2023 at 10:53 AM Shukran &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="width:358px;margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-style:solid;padding-left:1ex;border-color:rgb(0,0,0) rgb(0,0,0) rgb(0,0,0) rgb(204,204,204)"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px;border-color:rgb(0,0,0)'>
<div dir="ltr" style="border-color:rgb(0,0,0)">
<div dir="ltr" style="border-color:rgb(0,0,0)">Hi Hashmi,<br><br>How would rate our services?<br><br>
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<div style="border-color:rgb(0,0,0)">Your friends,</div>
<div dir="ltr" style="border-color:rgb(0,0,0)">The Shukran Support Team</div>
<div dir="ltr" style="border-color:rgb(0,0,0)"></div>
<div style="border-color:rgb(0,0,0)"><div style='width:358px;font-stretch:normal;font-size:13px;line-height:normal;font-family:"Helvetica Neue",Helvetica,Arial,sans-serif;border-color:rgb(0,0,0)'>
<hr style="height:0px;border-right-width:0px;border-bottom-width:0px;border-left-width:0px;margin-top:20px;border-top-style:solid;border-color:rgb(204,204,204) rgb(0,0,0) rgb(0,0,0)">
<span style="font-family:Arial,sans-serif;font-weight:bold;border-color:rgb(51,51,51);color:rgb(51,51,51)"><div style="border-color:rgb(51,51,51)">How would you rate your overall experience?</div></span><table cellspacing="0" cellpadding="0" style="table-layout:fixed;margin-top:10px;border-color:rgb(128,128,128)"><tbody style="border-color:rgb(128,128,128)">
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<td style="width:111.890625px;border-right-width:2px;border-right-style:solid;padding:0px;height:8px;background-color:rgb(78,141,0);border-color:rgb(0,0,0) rgb(255,255,255) rgb(0,0,0) rgb(0,0,0)"></td>
<td style="width:120.0625px;border-right-width:2px;border-right-style:solid;padding:0px;height:8px;background-color:rgb(241,219,22);border-color:rgb(0,0,0) rgb(255,255,255) rgb(0,0,0) rgb(0,0,0)"></td>
<td style="width:120.0625px;border-right-width:2px;border-right-style:solid;padding:0px;height:8px;background-color:rgb(231,52,15);border-color:rgb(0,0,0) rgb(255,255,255) rgb(0,0,0) rgb(0,0,0)"></td>
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<td style="width:111.890625px;border-right-width:2px;border-right-style:solid;text-align:center;padding:16px 0px;background-color:rgb(230,239,221);border-color:rgb(0,0,0) rgb(255,255,255) rgb(0,0,0) rgb(0,0,0)"><a href="https://landmarkgroupservice.freshdesk.com/support/custom_surveys/59ebe5489114c72d9230f55f0c22abbb/extremely_happy/new" rel="noreferrer" target="_blank" style="margin:0px;padding:5px;text-decoration:none;display:block;border-color:rgb(66,133,244)">Extremely satisfied</a></td>
<td style="width:120.0625px;border-right-width:2px;border-right-style:solid;text-align:center;padding:16px 0px;background-color:rgb(253,250,226);border-color:rgb(0,0,0) rgb(255,255,255) rgb(0,0,0) rgb(0,0,0)"><a href="https://landmarkgroupservice.freshdesk.com/support/custom_surveys/59ebe5489114c72d9230f55f0c22abbb/neutral/new" rel="noreferrer" target="_blank" style="margin:0px;padding:5px;text-decoration:none;display:block;border-color:rgb(66,133,244)">Neither satisfied nor dissatisfied</a></td>
<td style="width:120.0625px;border-right-width:2px;border-right-style:solid;text-align:center;padding:16px 0px;background-color:rgb(252,227,224);border-color:rgb(0,0,0) rgb(255,255,255) rgb(0,0,0) rgb(0,0,0)"><a href="https://landmarkgroupservice.freshdesk.com/support/custom_surveys/59ebe5489114c72d9230f55f0c22abbb/extremely_unhappy/new" rel="noreferrer" target="_blank" style="margin:0px;padding:5px;text-decoration:none;display:block;border-color:rgb(66,133,244)">Extremely dissatisfied</a></td>
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<div dir="ltr" class="gmail_attr">On Sun, 26 Mar 2023 at 12:49 PM Huma Ovais &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
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<div dir="auto" style="border-color:rgb(0,0,0)">I have ordered 3 bags from you and one the bag is broken and I felt so embarrassed to see as I gave that as a gift to someone please collect it back and return my amount <div style="border-color:rgb(0,0,0)"><img style="border-color:rgb(0,0,0)"></div>
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<div style="border-color:rgb(0,0,0)" dir="auto">
<br><div class="gmail_quote" style="width:358px;border-color:rgb(0,0,0)">
<div dir="ltr" class="gmail_attr" style="border-color:rgb(0,0,0)">On Tue, 14 Mar 2023 at 10:53 AM Shukran &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="width:358px;margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-style:solid;padding-left:1ex;border-color:rgb(0,0,0) rgb(0,0,0) rgb(0,0,0) rgb(204,204,204)"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px;border-color:rgb(0,0,0)'>
<div dir="ltr" style="border-color:rgb(0,0,0)">
<div dir="ltr" style="border-color:rgb(0,0,0)">Hi Hashmi,<br><br>How would rate our services?<br><br>
</div>
<div style="border-color:rgb(0,0,0)">Your friends,</div>
<div dir="ltr" style="border-color:rgb(0,0,0)">The Shukran Support Team</div>
<div dir="ltr" style="border-color:rgb(0,0,0)"></div>
<div style="border-color:rgb(0,0,0)"><div style='width:358px;font-stretch:normal;font-size:13px;line-height:normal;font-family:"Helvetica Neue",Helvetica,Arial,sans-serif;border-color:rgb(0,0,0)'>
<hr style="height:0px;border-right-width:0px;border-bottom-width:0px;border-left-width:0px;margin-top:20px;border-top-style:solid;border-color:rgb(204,204,204) rgb(0,0,0) rgb(0,0,0)">
<span style="font-family:Arial,sans-serif;font-weight:bold;border-color:rgb(51,51,51);color:rgb(51,51,51)"><div style="border-color:rgb(51,51,51)">How would you rate your overall experience?</div></span><table cellspacing="0" cellpadding="0" style="table-layout:fixed;margin-top:10px;border-color:rgb(128,128,128)"><tbody style="border-color:rgb(128,128,128)">
<tr style="border-color:rgb(128,128,128)">
<td style="width:111.890625px;border-right-width:2px;border-right-style:solid;padding:0px;height:8px;background-color:rgb(78,141,0);border-color:rgb(0,0,0) rgb(255,255,255) rgb(0,0,0) rgb(0,0,0)"></td>
<td style="width:120.0625px;border-right-width:2px;border-right-style:solid;padding:0px;height:8px;background-color:rgb(241,219,22);border-color:rgb(0,0,0) rgb(255,255,255) rgb(0,0,0) rgb(0,0,0)"></td>
<td style="width:120.0625px;border-right-width:2px;border-right-style:solid;padding:0px;height:8px;background-color:rgb(231,52,15);border-color:rgb(0,0,0) rgb(255,255,255) rgb(0,0,0) rgb(0,0,0)"></td>
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<tr style="border-color:rgb(128,128,128)">
<td style="width:111.890625px;border-right-width:2px;border-right-style:solid;text-align:center;padding:16px 0px;background-color:rgb(230,239,221);border-color:rgb(0,0,0) rgb(255,255,255) rgb(0,0,0) rgb(0,0,0)"><a href="https://landmarkgroupservice.freshdesk.com/support/custom_surveys/59ebe5489114c72d9230f55f0c22abbb/extremely_happy/new" rel="noreferrer" style="margin:0px;padding:5px;text-decoration:none;display:block;border-color:rgb(66,133,244)" target="_blank">Extremely satisfied</a></td>
<td style="width:120.0625px;border-right-width:2px;border-right-style:solid;text-align:center;padding:16px 0px;background-color:rgb(253,250,226);border-color:rgb(0,0,0) rgb(255,255,255) rgb(0,0,0) rgb(0,0,0)"><a href="https://landmarkgroupservice.freshdesk.com/support/custom_surveys/59ebe5489114c72d9230f55f0c22abbb/neutral/new" rel="noreferrer" style="margin:0px;padding:5px;text-decoration:none;display:block;border-color:rgb(66,133,244)" target="_blank">Neither satisfied nor dissatisfied</a></td>
<td style="width:120.0625px;border-right-width:2px;border-right-style:solid;text-align:center;padding:16px 0px;background-color:rgb(252,227,224);border-color:rgb(0,0,0) rgb(255,255,255) rgb(0,0,0) rgb(0,0,0)"><a href="https://landmarkgroupservice.freshdesk.com/support/custom_surveys/59ebe5489114c72d9230f55f0c22abbb/extremely_unhappy/new" rel="noreferrer" style="margin:0px;padding:5px;text-decoration:none;display:block;border-color:rgb(66,133,244)" target="_blank">Extremely dissatisfied</a></td>
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<div dir="ltr" class="gmail_attr">On Sat, 11 Mar 2023 at 6:54 PM Landmark Group &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div>Dear Customer,</div>

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<div>We are following up with you regarding order number: 6812143596. We have checked and as we can see the expected delivery date of your order is 14-03-2023.  </div>

<div> </div>

<div>If you do not receive your order by that date, please do let us know. We will be happy to help. </div>

<div> </div>

<div>Since the order is moving through our supply chain, and we expect that it would be delivered shortly to you, I would go ahead and mark this support ticket as Resolved. If for any reason you are not satisfied with my response, or have any further questions or concerns please reply back to this email.</div>

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<div>We hope this helps and have a great day! Stay Safe! </div>

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<div>Thanks,</div>

<div>Centrepoint Support Team</div>

	

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5829692