Subject: New Reply Received - Click & Collect
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Fri, 24 Mar 2023 20:03:47 +0000

Hi LSM Automation Bot,  The customer has responded to the ticket.  Click & Collect  Ticket comment <div dir="auto">I purchased on sales but now th sale was over... How can i get those items on that price if i re order that?? And also i bought through gift voucher and card as well as.. So it it refund is my voucher also refund??</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, Mar 24, 2023, 10:56 AM Landmark Group &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div>Dear Customer,</div>

<div> </div>

<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>

<div> </div>

<div>We sincerely apologize for any inconvenience caused. We'd like to confirm you that order    has not been placed successfully as the payment from your credit card used has been unsuccessful.</div>

<div> </div>

<div>Please note that the transaction has only been authorized and not captured. An authorized transaction means that the transaction amount has been blocked by the card issuing bank.</div>

<div> </div>

<div>If a transaction is not captured, it will be reversed back to the card. Normally this amount should show up back in your account within 5 - 7 working days automatically. However if this does not show up, please contact your bank.</div>

<div> </div>

<div>Do place a new order again with us so we will be able to confirm &amp; deliver it you.</div>

<div> </div>

<div>Feel free to get in touch with us for further assistance.</div>

<div> </div>

<div>Thanks,</div>

<div>Max Support Team</div>

	

</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5917097