Subject: New Reply Received - Delivery
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Fri, 24 Mar 2023 14:34:18 +0000 (UTC)

Hi LSM Automation Bot,  The customer has responded to the ticket.  Delivery  Ticket comment <div dir="ltr">
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<div>Greeting, </div>
<div dir="ltr">I have ordered , with an order number: 6815332922</div>
<div dir="ltr">One item I did not <span>receive it. </span>
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<div dir="ltr"><span>Please help me to receive it. </span></div>
<div dir="ltr">Re check the order with an invoice</div>
<div dir="ltr">Thanks. </div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Landmark Group &lt;[email-masked]&gt;<br>
<b>Sent:</b> Friday, March 24, 2023 5:30:44 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#5919408] - Delivery
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<div>Dear Customer,</div>
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Thanks for reaching out to us and giving us the opportunity to serve you.</div>
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We truly apologize for the inconvenience however, please understand whenever you place an order, all the items that you want to purchase go to our quality team for a quality check to make sure they are in good condition to be sent to you.</div>
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During quality check we found out that these item were not in a good condition to be sold and they were the last of their stock hence we took them out of your order and refunded you for them.</div>
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We will not be happy either if you receive bad items in your order, this is the reason why these items were cancelled and you received a notification regarding the same.<br>
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<div>We will mark this support case as Resolved now. In case you have any further questions or concerns regarding this order, please feel free to reply back to this email.</div>
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Hope this helps and have a great evening! Stay Safe!<br>
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<div>Thanks,<br>
Centrepoint Support Team</div>

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Attachments :
1. <a href='https://helpae.babyshopstores.com/helpdesk/attachments/2044015659444'>Image.jpeg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5919408