Subject: Note Added - [#5900827] Returns
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Fri, 24 Mar 2023 13:58:12 +0000

Hi ,    Zaid Ahmad added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5900827    Subject:  Returns   Requester: 12    Note Content:   <div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
<div style="margin: 0px; padding: 0px; font-size: 1em; line-height: 1.714; font-weight: normal; letter-spacing: -0.005em">Mentioned Order was placed using the MADA card. Payfort is having issues refunding the MADA card amount and is working to fix the issue. Meanwhile, we will share the failed transactions with them and they will process the refund manually through the bank. It will take 2-3 weeks for the refund to reflect in the customer’s account.</div>
<div style="margin: 0.75rem 0px 0px; padding: 0px; font-size: 1em; line-height: 1.714; font-weight: normal; letter-spacing: -0.005em">Please keep the customer posted about this issue.</div>
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