Subject: New Reply Received - Returns
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Fri, 24 Mar 2023 13:15:05 +0000 (UTC)

Hi LSM Automation Bot,  The customer has responded to the ticket.  Returns  Ticket comment <div>Thank you for your reply.</div>
<div>As mentioned in my previous request.</div>
<div>The price amounts of the returned items are higher than the refunded amount 159.6731</div>
<div>I understand there is a nonrefundable amount 4.3 SAR</div>
<div>Could you please share the breakdown of the amount 159.6 SAR</div>
<div>What does this price correspond to?</div>
<div>As i have returned 4 items!<br><br><div dir="ltr">Rowaida</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On 24 Mar 2023, at 3:45 pm, Landmark Group &lt;[email-masked]&gt; wrote:<br><br>
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<blockquote><div dir="ltr"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
	<div>Dear Customer,<br>
 </div>

<div>Thank you for reaching out to us.<br>
 </div>

<div>We sincerely apologize for any inconvenience caused to you however, as we can check the refund is done for an amount of SAR 159.6731 on  24-03-2023  to ApplePay.<br>
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The amount which is not refunded in this order is SAR 4.3269 which is for the voucher/promo code used in this order. Please note all the vouchers and promo codes are non refundable and hence this value was not refunded.</div>

<div>We hope this clarifies any doubts regarding the refund amount.<br>
 </div>

<div>Thank you for shopping with us and have a great day! Stay Safe!<br>
 </div>

<div>Thanks,</div>

<div>Centrepoint Support Team</div>

	

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5917680