Subject: You have new messages in Group: Livesalesman Team
From: Freshconnect <[email-masked]>
To: LSM Automation Bot <[email-masked]>
Date: Wed, 22 Mar 2023 09:02:13 +0000 (UTC)

Hey LSM Automation Bot ,

You have new message(s) in this group.

Livesalesman Team

J

hi team

Jessie Kathleen Go Caparas

J

apologies for the delay with the licenses

Jessie Kathleen Go Caparas

J

we currently have freshchat licenses now

Jessie Kathleen Go Caparas

J

so pls send on email which users need access

Jessie Kathleen Go Caparas

J

as for freshdesk, we are still waiting however you can also share in advance the list of users on that same email.

Jessie Kathleen Go Caparas

A

@nikhil.bishnoi @manish.kumar Kindly ensure to share with Jessie list of users who would be requiring the chat licenses by end of day today in India team.
@jessie.caparas Can you please give this user chat access [email-masked]
Role: Agent, Beginner
Group: KSA Chat Team

Apoorv Joshi

A

Sorry I will include this in the email.

Apoorv Joshi

M

Mahmoud Emad Elsayed

Hi Team,

Please share attached video with the customer as proof of shipping his product, and ask him if he want the refund or the missing item.

Thanks

Please process good will refund for missing item, and issue 50 AED voucher

Mahmoud Emad Elsayed

A

Mahmoud Emad Elsayed

Please process good will refund for missing item, and issue 50 AED voucher

Got it Mahmoud. Thank you. @nikhil.bishnoi Kindly do the needful.

Apoorv Joshi

N

Nikhil Bishnoi

Hi @akshay.berry1 Please advise on ticket id 5812221. Do we have to do anything from our end or mark it as Internal and close.

HI @malik.ismail @jessie.caparas Please advise on further action.

Nikhil Bishnoi

M

Nikhil Bishnoi

HI @malik.ismail @jessie.caparas Please advise on further action.

the supplier request for video on 15th Mar and customer already shared it on 7th Mar. why no action done on this ticket?

Malik Ismail

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