Subject: Note Added - [#5869606] Click & Collect
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Mon, 20 Mar 2023 12:24:59 +0000

Hi ,    Mustafa Allethy added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5869606    Subject:  Click & Collect   Requester: Maha mohamed    Note Content:   <div class="WordSection1">
<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Dear Nusaybah,</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Kindly share shipping date to store for mentioned order in below email.</span></div>
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<div class="MsoNormal"><span lang="EN-US" style="color:black">Regards.</span></div>
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<b><span style="font-size:14.0pt;color:black">Mustafa Allethy</span></b><span style="font-size:12.0pt;color:black"></span>
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<b><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#777777'>Business Manager – CP khobar</span></b><span style="font-size:12.0pt;color:black"></span>
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<b><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#777777'>Tel: +966 532450565</span></b><span style="font-size:12.0pt;color:black">
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<div>From:<span lang="EN-US"> Nusaybah Alzuman &lt;[email-masked]&gt;
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<b>Sent:</b> Monday, March 20, 2023 2:30 PM<br>
<b>To:</b> Centrepoint Khobar &lt;[email-masked]&gt;; Mallmanager Cpkhobar &lt;[email-masked]&gt;; Rohit Raja Mudliyar &lt;[email-masked]&gt;; Mustafa Allethy &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;; Qazi Mohammed &lt;[email-masked]&gt;; Landmark Group &lt;[email-masked]&gt;; Vickum Dissanayake &lt;[email-masked]&gt;; PrayashPradan &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#5869606] - Click &amp; Collect</span>
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<div class="MsoNormal"><span lang="EN-US">Hi <a id="OWAAM0659A81252544BDF80209217C3FA1CB8" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Mallmanager Cpkhobar</span></a>
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<div class="MsoNormal"><span lang="EN-US">Order received on 16 Mar 2023 in Sahla, but customer confirmed not receiving the order.</span></div>
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<div class="MsoNormal"><span lang="EN-US">Please check the order physically in your store or not.</span></div>
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<div class="MsoNormal"><span lang="EN-US">If yes, call customer and handover the order ASAP.</span></div>
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<div class="MsoNormal"><span lang="EN-US">Order number: 6807881708</span></div>
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<div class="MsoNormal"><span lang="EN-US">Note: make sure order should not be updated until customer picked up.</span></div>
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<span lang="EN-US"><img width="782" height="87" style="width:8.1458in;height:.9062in" id="Picture_x0020_1" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNTI0MzMwMSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.bslgHOnHGexqWQlPc-gwv6iiSZnTOs87-ZkKp5LXV3s" data-id="2044015243301"></span><span lang="EN-US"></span>
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<b><span lang="EN-US">From:</span></b><span lang="EN-US"> Landmark Group &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Sunday, March 19, 2023 11:00 AM<br>
<b>To:</b> Qazi Mohammed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Nusaybah Alzuman &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#5869606] - Click &amp; Collect</span>
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<b><i><span lang="EN-US" style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system">Hi Team,<br>
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Problem Statement: Need POC </span></div>
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<div class="MsoNormal"><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system">Order Date : Feb 27, 2023<br>
Order ID: 6807881708<br>
Tracking ID: 680788170822999991<br>
Store Code: Babyshop21086 </span></div>
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<div class="MsoNormal"><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system">Assistance Required: Need Urgent POC<br>
Issue Description: The order as per HYBRIS the order collect by the customer on 3/16/23, But customer claiming that she has not received the order, Kindly check and share with us the POC and customer ID.<br>
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Regards,<br>
Marah.</span></div>
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</span><span lang="EN-US" style="font-size:1.0pt;font-family:fdtktid;color:white">5869606:1125156</span><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system">
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