Subject: Note Added - [#5894963] Click & Collect
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Mon, 20 Mar 2023 11:29:36 +0000

Hi ,    Cpr7 Centrepoint added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5894963    Subject:  Click & Collect   Requester: ali hassan    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Dear <a id="OWAAM204573FAC79D4BA08236C634086A1DC0" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Nusaybah Alzuman</span></a>
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<div class="MsoNormal">This order By mistake wrong update and cashier inform same time and we call 2 times, but customer answer the call.</div>
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<div class="MsoNormal">Order available with pack waiting for customer pick up. </div>
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<div class="MsoNormal"><b><span style='font-size:12.0pt;font-family:"Blackadder ITC"'>Thanks &amp; best Regards
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<div class="MsoNormal"><b><span style='font-size:12.0pt;font-family:"Bodoni MT Black",serif'>Jabir</span></b></div>
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<div class="MsoNormal"><b><span style='font-size:10.0pt;font-family:"Aleo Light"'>Badiya CPR7</span></b></div>
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<div class="MsoNormal"><b><span style='font-size:10.0pt;font-family:"Aleo Light"'>0543654541</span></b></div>
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<div>From: Nusaybah Alzuman &lt;[email-masked]&gt;
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<b>Sent:</b> Monday, March 20, 2023 12:25 PM<br>
<b>To:</b> Cpr7 Centrepoint &lt;[email-masked]&gt;; Manager Cpr7 &lt;[email-masked]&gt;; Cpr7 Operations &lt;[email-masked]&gt;; Bader Alqahtani &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;; Qazi Mohammed &lt;[email-masked]&gt;; Landmark Group &lt;[email-masked]&gt;; Vickum Dissanayake &lt;[email-masked]&gt;; Thangarajan Kulandavel
 &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#5894963] - Click &amp; Collect</div>
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<div class="MsoNormal">Hi <a id="OWAAM6826D7EB32644CD28B721FE8CDF9E854" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Manager Cpr7</span></a>
<a id="OWAAMCB26418D3A0A4DBC89CFA56269456394" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Cpr7 Operations</span></a>
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<div class="MsoNormal">Order received on 16 Mar 2023 in Sahla, but customer confirmed not receiving the order.</div>
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<div class="MsoNormal">Please check the order physically in your store or not.</div>
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<div class="MsoNormal">If yes, call customer and handover the order ASAP.</div>
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<div class="MsoNormal">Order number: 6813484282</div>
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<div class="MsoNormal">Note: make sure order should not be updated until customer picked up.</div>
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<div class="MsoNormal"><img width="779" height="85" style="width:8.1145in;height:.8854in" id="Picture_x0020_1" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNTIzODk1NywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.mJxf_Jq_EmMkpvrFwR62EJlnpfWYvedpWkphPEyT9SA" data-id="2044015238957"></div>
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<b>From:</b> Landmark Group &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Sunday, March 19, 2023 11:40 PM<br>
<b>To:</b> Cpr7 Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Qazi Mohammed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Nusaybah Alzuman &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#5894963] - Click &amp; Collect</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">With reference to the order number:  6813484282</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Store Code: CP21046</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Order is showing pickup completed. Customer is complaining that they have not collected this order.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Please check if the order is available at the store, if it is, please contact customer and handover their order.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">If not available at the store, please let us know.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Thank you for your help!</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Regards,</span></div>
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</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>5894963:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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