Subject: New Reply Received - Re: Share your feedback with us
From: Splash <[email-masked]>
To: [email-masked]
Date: Fri, 17 Mar 2023 04:58:01 +0000

Hi LSM Automation Bot,  The customer has responded to the ticket.  Re: Share your feedback with us  Ticket comment <div><br></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wed, Mar 15, 2023 at 6:12 PM Splash &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px" dir="auto">
	<div>Dear Customer,<br>
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<div>Thank you for reaching out to us.<br>
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<div>We sincerely apologize for this unexpected delay. We have checked and as we can see from the tracking of your return, it appears that the courier partner have not delivered the items to our warehouse yet. We will get in touch with the courier partner and will ask them to deliver the items to our warehouse asap.<br>
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<div>Once we have received the items at the warehouse, a refund for the same will be processed within 1-2 working days from quality check and an email notification will be sent to you.<br>
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<div>We hope this helps and have a great day! Stay Safe!<br>
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<div>Thanks,</div>

<div>Centrepoint Support Team</div>

	

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<div dir="auto">can I follow up my refund? </div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5854684