Subject: New Reply Received - Feedback or suggestions
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Thu, 09 Mar 2023 10:26:59 +0000 (UTC)

Hi LSM Automation Bot,  The customer has responded to the ticket.  Feedback or suggestions  Ticket comment <div>Thank you <br><br>
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<div dir="ltr">Sent from my iPhone</div>
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<div>On 9 Mar 2023, at 1:24 PM, Landmark Group &lt;[email-masked]&gt; wrote:<br><br>
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	<div>Dear Customer,</div>

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Thanks for reaching out to us and giving us the opportunity to serve you.</div>

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We truly apologize for the inconvenience however, please understand whenever you place an order, all the items that you want to purchase go to our quality team for a quality check to make sure they are in good condition to be sent to you.</div>

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During quality check we found out that these item were not in a good condition to be sold and they were the last of their stock hence we took them out of your order and refunded you for them.</div>

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We will not be happy either if you receive bad items in your order, this is the reason why these items were cancelled and you received a notification regarding the same.<br>
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<div>We will mark this support case as Resolved now. In case you have any further questions or concerns regarding this order, please feel free to reply back to this email.</div>

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Hope this helps and have a great evening! Stay Safe!<br>
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<div>Thanks,<br>
Splash Support Team</div>

	

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5817603