Subject: New Reply Received - Click & Collect
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Wed, 08 Mar 2023 14:16:08 +0000 (UTC)

Hi LSM Automation Bot,  The customer has responded to the ticket.  Click & Collect  Ticket comment <div>I did not pay through credit card i paid in my bank account and tabby cut immediately money from my account hope you could help me about this matters<br><br>
</div>
<div id="ymail_android_signature"><a id="ymail_android_signature_link" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature" rel="noreferrer">Sent from Yahoo Mail on Android</a></div> <br> <blockquote style="margin: 0 0 20px 0"> <div style="font-family:Roboto, sans-serif; color:#6D00F6"> <div></div>
</div>
</blockquote>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wed, Mar 8, 2023 at 17:12, Landmark Group</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div id="yiv8191499084"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div>Dear Customer,</div>

<div> </div>

<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>

<div> </div>

<div>We sincerely apologize for any inconvenience caused. We'd like to confirm you that order    has not been placed successfully as the payment from your credit card used has been unsuccessful.</div>

<div> </div>

<div>Please note that the transaction has only been authorized and not captured. An authorized transaction means that the transaction amount has been blocked by the card issuing bank.</div>

<div> </div>

<div>If a transaction is not captured, it will be reversed back to the card. Normally this amount should show up back in your account within 5 - 7 working days automatically. However if this does not show up, please contact your bank.</div>

<div> </div>

<div>Do place a new order again with us so we will be able to confirm &amp; deliver it you.</div>

<div> </div>

<div>Feel free to get in touch with us for further assistance.</div>

<div> </div>

<div>Thanks,</div>

<div>Splash Support Team</div>

	

</div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5813249