Subject: New Reply Received - Click & Collect
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Wed, 08 Mar 2023 09:10:21 +0000 (UTC)

Hi LSM Automation Bot,  The customer has responded to the ticket.  Click & Collect  Ticket comment <div dir="auto">
<div>Dear Landmark team, </div>
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<div dir="auto">Please see the below messages which are  received after ordering.</div>
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<div dir="auto">And confirm the actual status of order.</div>
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<br><br><div class="gmail_quote" dir="auto"><div dir="ltr" class="gmail_attr"></div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wed, 8 Mar 2023, 11:52 am Landmark Group, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div>Dear Customer,</div>

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<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>

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<div>We sincerely apologize for the inconvenience caused to you however, we have checked and it appears that the following order number:    was not placed successfully. Whenever this happens our system tries to capture the payment again automatically, in this case, as we can the payment was captured again and a new order was placed successfully which is: 6810686136.</div>

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<div>The payment has been captured only once from your account which is for the new successfully placed order.</div>

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<div>Once this order has been shipped out you will receive an email notification for the same containing the tracking details.</div>

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<div>We hope this helps and please do not hesitate to write back to us if you need further assistance. We will be happy to help!</div>

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<div>Thank you for shopping with us and have a great day! Stay Safe!</div>

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<div>Thanks,</div>

<div>Max Support Team</div>

	

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5810379