Subject: New Reply Received - Click & Collect
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Tue, 07 Mar 2023 09:55:33 +0000 (UTC)

Hi LSM Automation Bot,  The customer has responded to the ticket.  Click & Collect  Ticket comment <div>Thank you for your support 
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<div>From: Landmark Group &lt;[email-masked]&gt;<br>
<b>Sent:</b> Tuesday, March 7, 2023 12:53:44 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#5804821] - Click &amp; Collect
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<div>Dear Customer,</div>
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<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div>We sincerely apologize for the inconvenience caused to you however, we have checked and it appears that the following order number:    was not placed successfully. Whenever this happens our system tries to capture the payment again automatically, in this
 case, as we can the payment was captured again and a new order was placed successfully which is: 6810506723.</div>
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<div>The payment has been captured only once from your account which is for the new successfully placed order.</div>
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<div>Once this order has been shipped out you will receive an email notification for the same containing the tracking details.</div>
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<div>We hope this helps and please do not hesitate to write back to us if you need further assistance. We will be happy to help!</div>
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<div>Thank you for shopping with us and have a great day! Stay Safe!</div>
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<div>Thanks,</div>
<div>Centrepoint Support Team</div>

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5804821