Subject: New Reply Received - Returns
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Mon, 06 Mar 2023 06:28:45 +0000 (UTC)

Hi LSM Automation Bot,  The customer has responded to the ticket.  Returns  Ticket comment <div>Dear Sir,
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<div>Greetings!</div>
<div>Reference our order 6808859052</div>
<div>We have received all the items but one item black shirt is not the same we have ordered. </div>
<div>Please send someone to collect and refund our money.</div>
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<img alt="image0.jpeg" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxMzgyODcwNiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.PCpMGSuOpTrOpOJI5QD5jmZZkefivU0n15xr_CbxpNA" data-id="2044013828706"><br>
Regards,</div>
<div>Grover</div>
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<div dir="ltr">Sent from my iPhone</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On 6 Mar 2023, at 9:19 AM, Landmark Group &lt;[email-masked]&gt; wrote:<br>
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<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 5791064</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<span>-</span>——</div>
<div dir="ltr">Akgpa : <br>
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<div dir="ltr">Sent from my iPhone</div>
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Begin forwarded message:<br>
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<div>From: Grover - &lt;[email-masked]&gt;<br>
<b>Date:</b> 3 March 2023 at 6:55:59 PM GMT+3<br>
<b>To:</b> [email-masked]<br>
<b>Subject:</b> <b>Wrong delivery</b><br>
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<div dir="ltr"> Dear Mr Ahmed ,
<div>Greeting!</div>
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<img alt="image0.jpeg" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxMzc2NDIyNiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.VN9-RFGoND1QiDIsHzPVjcOZq_QCNujz3TH4LlhvAJk" data-id="2044013764226"><br>
Reference our order No. 6808859052, for one item black shirt. It is a wrong item as showing SR.59/- without any discount.</div>
<div>Please ask someone to collect and refund the same.</div>
<div>I don’t have to time exchange. Please send refund only.</div>
<div>Regards,</div>
<div>Ashok grover</div>
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<div dir="ltr">Sent from my iPhone</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5791064