Subject: Email was not delivered to [email-masked]
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Fri, 03 Mar 2023 10:38:32 +0000 (UTC)

Hi LSM Automation Bot,  
  The following message composed by you on ticket 5783102 failed to reach the recipient [email-masked]. 
  Reason: "The email account that you tried to reach does not exist. Please try double-checking the recipient's email address for typos or unnecessary spaces..  "
  Message content:  Dear Customer, 

 Thank you for reaching out to us. 

 Please accept our sincere apologies for the delay in crediting refund to your account and the inconvenience this may have caused to you. 

 We had processed the refund for your order 6809117182 from our side on 03-03-2023, however due to technical issues with the payment processor it could not be successfully completed. 

 Please rest assured our team is already working with the payment processor to manually process your refund from their side. Since this is a manual process and is to be done by the Payment processor, this will take anywhere between 14-28 days. 

 We understand that you would have expected the refund earlier, however at this time we are dependent upon a manual process, and we would really appreciate your cooperation and understanding in this matter. 

 If we can be of any further help please feel free to contact us. 

 Thanks, 

 Centrepoint Support Team