Subject: New Reply Received - Returns
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Thu, 02 Mar 2023 06:09:17 +0000 (UTC)

Hi LSM Automation Bot,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="ltr"><div class="gmail_default" style="">
<div style="color:rgb(0,0,255);font-family:georgia,serif"><font color="#000080"><em>Dear Sir / Madam </em></font></div>
<div style="color:rgb(0,0,255);font-family:georgia,serif">
<font color="#000080"><em></em></font> </div>
<div style=""><font color="#000080"><i>I want to return 2 items from the current order shipment. Please advise how to proceed.</i></font></div>
<div style="color:rgb(0,0,255);font-family:georgia,serif">
<br><font color="#000080"><em>Best 
Regards</em></font>
</div>
<div style="color:rgb(0,0,255);font-family:georgia,serif">
<font><em></em></font> </div>
<div style="color:rgb(0,0,255)"><font><b><i>ZOHAIB ALI MALIK </i></b></font></div>
</div></div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wed, Mar 1, 2023 at 12:12 PM Landmark Group &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div>Dear Customer,</div>

<div> </div>

<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>

<div> </div>

<div>We see that you want us to cancel your order. Unfortunately, we won't be able to cancel your order at the moment as your order has already left the warehouse and is with the courier now. However, we would advise you to please simply refuse the delivery of your order when the courier partner contacts you.</div>

<div> </div>

<div>Once the order will return back to warehouse a refund will process for the same and an email notification will be sent to you containing the refund information.</div>

<div> </div>

<div>Feel free to get in touch with us for further assistance.</div>

<div> </div>

<div>Thanks,</div>

<div>Splash Support Team</div>

	

</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5770967