Subject: New Reply Received - Returns
From: Splash <[email-masked]>
To: [email-masked]
Date: Mon, 27 Feb 2023 13:15:22 +0000 (UTC)

Hi LSM Automation Bot,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="auto">Still return not picked by driver<div dir="auto"><br></div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, Feb 26, 2023, 9:23 AM Splash &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div>Dear Customer,</div>

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<div>Thank you for reaching out to us.</div>

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<div>We sincerely apologize for this inconvenience caused to you. This is definitely not the kind of experience we want for you when shopping with us.</div>

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<div>We have forwarded the issue which you have shared with us to our concerned team to ensure such instances do not repeat.</div>

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<div>We have also checked and as we can see there is already a return request created for this item, our courier partner will be in touch with you within 3-5 working days to arrange the collection with you. Once we have received the item at the warehouse, a refund for the same will be processed.</div>

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<div>Once the refund gets processed, you will receive an email notification for the same.</div>

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<div>We hope this helps and have a great day! Stay Safe!</div>

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<div>Thanks,</div>

<div>Splash Support Team</div>

	

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5755839