Subject: You have new messages in Group: Livesalesman Team
From: Freshconnect <[email-masked]>
To: LSM Automation Bot <[email-masked]>
Date: Thu, 23 Feb 2023 08:32:00 +0000 (UTC)

Hey LSM Automation Bot ,

You have new message(s) in this group.

Livesalesman Team

A

Hi @mohmoud.elsayed There is no one available in morning today from KSA. In the meantime, we are having India agent take care of some KSA chats. There were 2 agents scheduled in morning but none of them have showed up. We are trying to contact Naif for the same.

Apoorv Joshi

A

Akshay Berry

5732905 - tabby refund, why RRN?

Apologies for delayed reply. I have already shared the feedback for this case with the agent and have coached her on this again. This will not happen.

Apoorv Joshi

M

Apoorv Joshi

Hi @mohmoud.elsayed There is no one available in morning today from KSA. In the meantime, we are having India agent take care of some KSA chats. There were 2 agents scheduled in morning but none of them have showed up. We are trying to contact Naif for the same.

Hi Approv, thanks, please response to the email too

Mahmoud Emad Elsayed

A

Mahmoud Emad Elsayed

Hi Approv, thanks, please response to the email too

I have replied

Apoorv Joshi

M

thanks

Mahmoud Emad Elsayed

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