Subject: New Reply Received - Re: Sorry, we had to cancel part of your order.
From: Splash <[email-masked]>
To: [email-masked]
Date: Thu, 16 Feb 2023 10:02:50 +0000

Hi LSM Automation Bot,  The customer has responded to the ticket.  Re: Sorry, we had to cancel part of your order.  Ticket comment <div dir="auto">But also cancel the stuff that was in it</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thu, 16 Feb 2023, 12:45 pm Splash, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div>Dear Customer,</div>

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Thanks for reaching out to us and giving us the opportunity to serve you.</div>

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We truly apologize for the inconvenience however, please understand whenever you place an order, all the items that you want to purchase go to our quality team for a quality check to make sure they are in good condition to be sent to you.</div>

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During quality check we found out that these item were not in a good condition to be sold and they were the last of their stock hence we took them out of your order and refunded you for them.</div>

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We will not be happy either if you receive bad items in your order, this is the reason why these items were cancelled and you received a notification regarding the same.<br>
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<div>We will mark this support case as Resolved now. In case you have any further questions or concerns regarding this order, please feel free to reply back to this email.</div>

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Hope this helps and have a great evening! Stay Safe!<br>
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<div>Thanks,<br>
Centrepoint Support Team</div>

	

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5718960