Subject: Note Added - [#5695533] My Account
From: Splash <[email-masked]>
To: [email-masked]
Date: Tue, 14 Feb 2023 13:41:53 +0000

Hi ,    Mohammed Althaf1 added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5695533    Subject:  My Account   Requester: Faten A    Note Content:   <div class="WordSection1">
<div class="MsoNormal"><span style="font-size:11.0pt">Hi Team,</span></div>
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<div class="MsoNormal"><span style="font-size:11.0pt">Unsubscribed the customer.</span></div>
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<div class="MsoNormal"><span style="font-size:11.0pt">Regards,</span></div>
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<div class="MsoNormal"><span style="font-size:11.0pt">Mohammed Althaf</span></div>
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<div>From:<span style="font-size:11.0pt"> Seifeldin Mohamed Tawfik &lt;[email-masked]&gt;
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<b>Sent:</b> Tuesday, February 14, 2023 10:12 AM<br>
<b>To:</b> support spl &lt;[email-masked]&gt;; Mohammed Althaf1 &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#5695533] - My Account</span>
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<div class="MsoNormal"><span style="font-size:11.0pt"><a id="OWAAM4C1C86D3331D864D8413AF8581DA8DD1" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Mohammed Althaf1</span></a>, FYA.</span></div>
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<div class="MsoNormal"><span style='font-size:12.0pt;font-family:"Times New Roman",serif'>Regards,</span></div>
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<b><span lang="en-AE" style='font-size:11.0pt;font-family:"Times New Roman",serif'><img width="131" height="63" style="width:1.3666in;height:.6583in" id="Picture_x0020_1" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxMjAyMDMwMSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9._83fEs0C4FRWlhsMm_vsaQqLtYuLMzkFe6SVanbtHLk" data-id="2044012020301" alt="LogoDescription automatically generated"></span></b><span lang="en-AE" style='font-size:12.0pt;font-family:"Times New Roman",serif'></span>
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<div class="MsoNormal"><b><span style='font-size:12.0pt;font-family:"Times New Roman",serif'>Seif Tawfik</span></b></div>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Times New Roman",serif'>CRM &amp; Email Marketing Manager</span></div>
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<span lang="en-AE" style='font-size:11.0pt;font-family:"Times New Roman",serif;color:black'>Web Team | Landmark Group<br>
</span><span style='font-size:11.0pt;font-family:"Times New Roman",serif;color:black'>W</span><span lang="en-AE" style='font-size:11.0pt;font-family:"Times New Roman",serif;color:black'>: </span><span lang="en-AE" style='font-size:11.0pt;font-family:"Times New Roman",serif'><a href="http://www.landmark.digital" rel="noreferrer">www.landmark.digital</a><span style="color:black"><br>
</span></span><span style='font-size:11.0pt;font-family:"Times New Roman",serif;color:black'>M</span><span lang="en-AE" style='font-size:11.0pt;font-family:"Times New Roman",serif;color:black'>: +971564661337</span><span lang="en-AE" style='font-size:11.0pt;font-family:"Times New Roman",serif'></span>
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<div class="MsoNormal"><span lang="en-AE" style='font-size:11.0pt;font-family:"Times New Roman",serif;color:black'>Ext.: 2028</span></div>
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<b><span lang="en-AE" style="font-size:12.0pt;color:black">From:
</span></b><span lang="en-AE" style="font-size:12.0pt;color:black">Splash &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Date: </b>Monday, 13 February 2023 at 6:31 PM<br>
<b>To: </b>Seifeldin Mohamed Tawfik &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc: </b>Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject: </b>Fwd: [#5695533] - My Account</span>
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<b><i><span lang="en-AE" style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span lang="en-AE" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Team,<br>
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Problem Statement: Remove CX from the Newsletters list.<br>
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Customer Email: ​<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><br>
Customer Phone Number: 966​566555219<br>
Country: KSA<br>
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Issue Description: The customer contacted us and is requesting to remove him from promotional email &amp; sms. Please unsubscribe from any promotional Email being sent to the above mentioned contact number .</span></div>
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<div class="MsoNormal"><span lang="en-AE" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Thank you for your help<br>
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Regards,<br>
Safa.</span></div>
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</span><span lang="en-AE" style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>5695533:1125156</span><span lang="en-AE" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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