Subject: New Reply Received -
From: Splash <[email-masked]>
To: [email-masked]
Date: Sun, 15 Jan 2023 09:22:12 +0000

Hi LSM Automation Bot,  The customer has responded to the ticket.    Ticket comment <div dir="auto">Ok. Im sorry its my fault. I thought im  choose delivery option.but example refund the cash or same item   again,  but can delivery option next time.couz not allowed  go outside </div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, 15 Jan 2023, 12:12 pm Splash, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div>Dear Customer,<br>
 </div>

<div>Thank you for reaching out to us.<br>
 </div>

<div>We sincerely apologize however, once the order has been placed we are unable to make any changes to the order. Please note once the order will be ready for pickup, it will automatically return after 14 days by the store if not picked up and the refund for the same will be processed.<br>
<br>
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You can place a new order once you receive the refund or if you prefer, you can go ahead and place a new order with the preferred store/delivery mode.<br>
 </div>

<div>We hope this helps and please do not hesitate to write back to us if you need further assistance. We will be happy to help!<br>
 </div>

<div>Thanks,</div>

<div>Splash Support Team</div>

	

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5588676