Subject: Note Added - [#5560918] Re: Your products are on the way
From: Splash <[email-masked]>
To: [email-masked]
Date: Fri, 13 Jan 2023 01:21:16 +0000

Hi ,    FarEye Support added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5560918    Subject:  Re: Your products are on the way   Requester: Minakshi Panja    Note Content:   <div style="font-family:trebuchet ms, arial, sans-serif; font-size:13px">
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<div>Dear Splash,</div>
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<div><span style='font-family: "trebuchet ms", arial, sans-serif, "trebuchet ms", arial, sans-serif'><br></span></div>
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<span style='font-family: "trebuchet ms", arial, sans-serif, "trebuchet ms", arial, sans-serif'>To view the status of the ticket, please login to </span><a href="https://support.getfareye.com/" style='font-family: "trebuchet ms", arial, sans-serif, "trebuchet ms", arial, sans-serif; background-color: rgb(255, 255, 255)' target="_blank" rel="noreferrer">FarEye Support</a><span style='font-family: "trebuchet ms", arial, sans-serif, "trebuchet ms", arial, sans-serif'> Portal</span><span style='font-family: "trebuchet ms", arial, sans-serif, "trebuchet ms", arial, sans-serif'> and visit <a href="https://support.getfareye.com/helpdesk/tickets/355619" rel="noreferrer">https://support.getfareye.com/helpdesk/tickets/355619</a></span>
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<tr style="box-sizing: border-box; user-select: none"><td class="current" style="min-width: 5px; user-select: text; color: rgb(132, 157, 160); height: 20px">        Technical Engineer</td></tr>
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<td style="box-sizing: border-box; padding: 0px; min-width: 5px; user-select: text; text-align: center" width="30"><a href="https://tools.fareye.com/generate-signature/signature#" rel="noreferrer" style="box-sizing: border-box; color: rgb(44, 92, 197); user-select: auto; word-break: normal; overflow-wrap: break-word" target="_blank"><img src="https://tools.fareye.com/generate-signature/images/mob.png" alt="call" width="11" style="box-sizing: border-box; max-width: calc(100% - 10px); cursor: pointer; padding-right: 1px; padding-left: 1px" class="fr-fic fr-dii"></a></td>
<td style="box-sizing: border-box; padding: 0px; min-width: 5px; user-select: text"><a href="tel:9899219369" rel="noreferrer" style="color: rgb(132, 157, 160); user-select: auto" target="_blank">+917065956595</a></td>
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<td style="box-sizing: border-box; padding: 0px; min-width: 5px; user-select: text; text-align: center" width="30"><a href="https://tools.fareye.com/generate-signature/signature#" rel="noreferrer" style="box-sizing: border-box; color: rgb(44, 92, 197); user-select: auto; word-break: normal; overflow-wrap: break-word" target="_blank"><img src="https://tools.fareye.com/generate-signature/images/zone.png" alt="call" width="16" style="box-sizing: border-box; max-width: calc(100% - 10px); cursor: pointer; padding-right: 1px; padding-left: 1px" class="fr-fic fr-dii"></a></td>
<td style="box-sizing: border-box; padding: 0px; min-width: 5px; user-select: text; color: rgb(132, 157, 160)">India (IST)</td>
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<td style="box-sizing: border-box; padding: 0px; min-width: 5px; user-select: text; text-align: center" width="30"><a href="https://tools.fareye.com/generate-signature/signature#" rel="noreferrer" style="box-sizing: border-box; color: rgb(44, 92, 197); user-select: auto; word-break: normal; overflow-wrap: break-word" target="_blank"><img src="https://tools.fareye.com/generate-signature/images/web.png" alt="call" width="16" style="box-sizing: border-box; max-width: calc(100% - 10px); cursor: pointer; padding-right: 1px; padding-left: 1px" class="fr-fic fr-dii"></a></td>
<td style="box-sizing: border-box; padding: 0px; min-width: 5px; user-select: text"><a href="https://www.fareye.com/" rel="noreferrer" style="box-sizing: border-box; color: rgb(132, 157, 160); user-select: auto; word-break: normal; overflow-wrap: break-word" target="_blank">www.fareye.com</a></td>
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<div class="freshdesk_quote">
                          <blockquote class="freshdesk_quote">
                            On
                            Thu, 12 Jan at  8:00 AM
                            <span class="separator">,  FarEye Support &lt;[email-masked]&gt;  wrote:
                            <div style="font-family:trebuchet ms, arial, sans-serif; font-size:13px">
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<div dir="ltr">Dear Vishawajeet,<br><br>
</div>
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<span style="color: rgb(24, 50, 71)" dir="ltr">Let us know if you had a chance to look at our previous response regarding the timestamp request. If any assistance is required from our end kindly let us know. We will be happy to help you.</span> </div>
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<div><span style='font-family: "trebuchet ms", arial, sans-serif, "trebuchet ms", arial, sans-serif'><br></span></div>
<div>
<span style='font-family: "trebuchet ms", arial, sans-serif, "trebuchet ms", arial, sans-serif'>To view the status of the ticket, please login to </span><a href="https://support.getfareye.com/" style='font-family: "trebuchet ms", arial, sans-serif, "trebuchet ms", arial, sans-serif; background-color: rgb(255, 255, 255)' target="_blank" rel="noreferrer">FarEye Support</a><span style='font-family: "trebuchet ms", arial, sans-serif, "trebuchet ms", arial, sans-serif'> Portal</span><span style='font-family: "trebuchet ms", arial, sans-serif, "trebuchet ms", arial, sans-serif'> and visit <a href="https://support.getfareye.com/helpdesk/tickets/355619" rel="noreferrer">https://support.getfareye.com/helpdesk/tickets/355619</a></span>
</div>
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<tr><td style="font-size: 20px; font-family: arial; font-weight: bold; color: rgb(1, 42, 54)">Karan Kaushal</td></tr>
<tr><td style="font-size: 12px; font-family: arial; color: rgb(132, 157, 160); height: 20px">Technical Engineer</td></tr>
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<td style="text-align: center" width="30"><a href="https://tools.fareye.com/generate-signature/signature#" rel="noreferrer" target="_blank"><img src="https://tools.fareye.com/generate-signature/images/mob.png" alt="call" width="11" class="fr-fic fr-dii"></a></td>
<td><a href="tel:+917065956595" rel="noreferrer" style="color: rgb(132, 157, 160)" target="_blank">+917065956595</a></td>
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<td style="text-align: center" width="30"><a href="https://tools.fareye.com/generate-signature/signature#" rel="noreferrer" target="_blank"><img src="https://tools.fareye.com/generate-signature/images/zone.png" alt="call" width="16" class="fr-fic fr-dii"></a></td>
<td style="color: rgb(132, 157, 160)">India (IST)</td>
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<td style="text-align: center" width="30"><a href="https://tools.fareye.com/generate-signature/signature#" rel="noreferrer" target="_blank"><img src="https://tools.fareye.com/generate-signature/images/web.png" alt="call" width="16" class="fr-fic fr-dii"></a></td>
<td><a href="https://www.fareye.com/" rel="noreferrer" style="color: rgb(132, 157, 160)" target="_blank">www.fareye.com</a></td>
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<tr><td style="font-size: 4px">    </td></tr>
<tr><td><a href="https://tools.fareye.com/bannerredirect" rel="noreferrer" target="_blank"><img src="https://tools.fareye.com/generate-signature/images/signature-banner.gif" width="100%" alt="Banner" style="max-width: 330px" class="fr-fic fr-dii"></a></td></tr>
<tr><td style="font-size: 4px">    </td></tr>
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<div class="freshdesk_quote">
                          <blockquote class="freshdesk_quote">
                            On
                            Tue, 10 Jan at  3:31 PM
                            <span class="separator">,  FarEye Support &lt;[email-masked]&gt;  wrote:
                            <div style="font-family:trebuchet ms, arial, sans-serif; font-size:13px">
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<div dir="ltr">Dear Vishawajeet,</div>
<div><br></div>
<div dir="ltr">Kindly share the timestamp so that we can publish the status accordingly.</div>
<div><br></div>
<div><span style='font-family: "trebuchet ms", arial, sans-serif, "trebuchet ms", arial, sans-serif'><br></span></div>
<div>
<span style='font-family: "trebuchet ms", arial, sans-serif, "trebuchet ms", arial, sans-serif'>To view the status of the ticket, please login to </span><a href="https://support.getfareye.com/" style='font-family: "trebuchet ms", arial, sans-serif, "trebuchet ms", arial, sans-serif; background-color: rgb(255, 255, 255)' target="_blank" rel="noreferrer">FarEye Support</a><span style='font-family: "trebuchet ms", arial, sans-serif, "trebuchet ms", arial, sans-serif'> Portal</span><span style='font-family: "trebuchet ms", arial, sans-serif, "trebuchet ms", arial, sans-serif'> and visit <a href="https://support.getfareye.com/helpdesk/tickets/355619" rel="noreferrer">https://support.getfareye.com/helpdesk/tickets/355619</a></span>
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<span style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; background-color: rgb(250, 250, 250)"><span style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; font-weight: 700">Thanks and Regards,</span></span><div style="box-sizing: border-box; word-break: break-word">
<div></div>
<div><span style="box-sizing: border-box; word-break: break-word; font-weight: 700">Ankit</span></div>
<div><span style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; font-weight: 700">Technical Engineer</span></div>
<div><span style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; font-weight: 700"> </span></div>
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<span style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word"><a href="http://www.getfareye.com/" rel="noreferrer" style="box-sizing: border-box; color: rgb(17, 85, 204); word-break: break-word; overflow-wrap: break-word" target="_blank">FarEye<span style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; font-family: tahoma, sans-serif">- Enabling Digital Logistics</span></a></span><div style="box-sizing: border-box; word-break: break-word">
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<span style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word"><span style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; font-size: 12.8px"><span dir="ltr" style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word">Call: </span><span style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; font-size: 13px; background-color: rgb(250, 250, 250)">+91 70-6595-6595 </span></span></span><span style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word">||</span><a href="http://www.getfareye.com/" rel="noreferrer" style="box-sizing: border-box; color: rgb(44, 92, 197); word-break: break-word; overflow-wrap: break-word" target="_blank">www.getfareye.com</a><span style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word">||</span>
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<img src="https://ci4.googleusercontent.com/proxy/sQ8oTa9aff-dslO_zZjHc6ishqF0eQ5mmXw8-NO9DqAsGsPato-Bq4y5l50ytFWslqER8_BJ-zy3O6aJurZEnTLvuJf8DweCyeEPIeLNFp13eBn5=s0-d-e1-ft#https://mailitperfect.com/images/31052019/1559283964/deloitte.png" alt="gartner" height="18" style="box-sizing: border-box; cursor: pointer; padding-right: 1px; padding-left: 1px" class="fr-fic fr-dii"><div>Recognized</div>
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<tr style="box-sizing: border-box"><td bgcolor="#ffffff" style="box-sizing: border-box; padding: 0px; font-family: arial; min-width: 5px; font-size: 11px; height: 19px; text-align: center">Chicago   |   London   |   Dubai   |   Singapore   |   India</td></tr>
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<td style="box-sizing: border-box; padding: 0px; font-family: Roboto, RobotoDraft, Helvetica, Arial, sans-serif; min-width: 5px; text-align: center"><a href="https://www.facebook.com/GetFarEye/" rel="noreferrer" style="box-sizing: border-box; color: rgb(17, 85, 204); word-break: normal; overflow-wrap: break-word; font-size: 13px" target="_blank"><img src="https://ci4.googleusercontent.com/proxy/mCz4Naj7Zw0iCKBY29FVx84tZ4njN2gdZmUmW6u8OYhewGHBEvDXlOqLqp3wSNkQgjNXW_Wp5fqmksTU0HUhXM1zJMY7eWIReYEn2EOfrckCPtg=s0-d-e1-ft#https://mailitperfect.com/images/31052019/1559288683/icon-02.png" alt="facebook" width="20" style="box-sizing: border-box; padding-right: 1px; padding-left: 1px" class="fr-fic fr-dii"></a></td>
<td width="10" style="box-sizing: border-box; padding: 0px; font-family: Roboto, RobotoDraft, Helvetica, Arial, sans-serif; min-width: 5px; height: 20px"></td>
<td style="box-sizing: border-box; padding: 0px; font-family: Roboto, RobotoDraft, Helvetica, Arial, sans-serif; min-width: 5px; text-align: center"><a href="https://www.youtube.com/fareyeinaction" rel="noreferrer" style="box-sizing: border-box; color: rgb(17, 85, 204); word-break: normal; overflow-wrap: break-word; font-size: 13px" target="_blank"><img src="https://ci4.googleusercontent.com/proxy/dhwolIOkAIS28rRVkWybQ4NI_hK9D8Ws__elQ6QaYyObuLqONzOgEoG7lUP0yLzNPAHb-Y8HcPn4_y7viQY4_C-8uT_CWjX0Ed5y7RVQ35-KaBY=s0-d-e1-ft#https://mailitperfect.com/images/31052019/1559288683/icon-03.png" alt="Youtube" width="20" style="box-sizing: border-box; padding-right: 1px; padding-left: 1px" class="fr-fic fr-dii"></a></td>
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<td style="box-sizing: border-box; padding: 0px; font-family: Roboto, RobotoDraft, Helvetica, Arial, sans-serif; min-width: 5px; text-align: center"><a href="https://twitter.com/fareye" rel="noreferrer" style="box-sizing: border-box; color: rgb(17, 85, 204); word-break: normal; overflow-wrap: break-word; font-size: 13px" target="_blank"><img src="https://ci4.googleusercontent.com/proxy/2kjJKrHn_P0SuygpLV4cdXEfiVUr6fbawAoeOz-GJzYoegk_Svck6V-Btk78uaOa9Trp9AwEbJshxx6Pjy7ByZfWyA5UQBda_A4HHHHfdyVZq1s=s0-d-e1-ft#https://mailitperfect.com/images/31052019/1559288683/icon-04.png" alt="Twitter" width="20" style="box-sizing: border-box; padding-right: 1px; padding-left: 1px" class="fr-fic fr-dii"></a></td>
<td width="10" style="box-sizing: border-box; padding: 0px; font-family: Roboto, RobotoDraft, Helvetica, Arial, sans-serif; min-width: 5px; height: 20px"></td>
<td style="box-sizing: border-box; padding: 0px; font-family: Roboto, RobotoDraft, Helvetica, Arial, sans-serif; min-width: 5px; text-align: center"><a href="https://www.linkedin.com/company/fareye/" rel="noreferrer" style="box-sizing: border-box; color: rgb(17, 85, 204); word-break: normal; overflow-wrap: break-word; font-size: 13px" target="_blank"><img src="https://ci6.googleusercontent.com/proxy/nvcRal-LThajUdiOO_renVFKlGLxHtbH1XTGtDeIRkeebxVVA0KuyB60CCzCXVrKwWRZFNAF4InR-aLbVJcgO8zxZe1eePdEhUItYOOdI-dEdxE=s0-d-e1-ft#https://mailitperfect.com/images/31052019/1559288683/icon-05.png" alt="Linkedin" width="20" style="box-sizing: border-box; padding-right: 1px; padding-left: 1px" class="fr-fic fr-dii"></a></td>
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<div style="box-sizing: border-box; word-break: break-word"><div style="box-sizing: border-box; word-break: break-word"><div style="box-sizing: border-box; word-break: break-word"><br style="box-sizing: border-box; font-size: 13px"></div></div></div>
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<div class="freshdesk_quote">
                          <blockquote class="freshdesk_quote">
                            On
                            Tue, 10 Jan at  1:09 PM
                            <span class="separator">,  FarEye Support &lt;[email-masked]&gt;  wrote:
                            <div style="font-family:trebuchet ms, arial, sans-serif; font-size:13px">
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<div dir="ltr">Dear Gaurav/Nisha,</div>
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<span dir="ltr" style='box-sizing: border-box; word-break: break-word; font-family: "trebuchet ms", arial, sans-serif, "trebuchet ms", arial, sans-serif'>Kindly provide the approval and timestamp, so we can update the status accordingly.</span><br style="box-sizing: border-box">
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<div>
<span style='font-family: "trebuchet ms", arial, sans-serif, "trebuchet ms", arial, sans-serif'>To view the status of the ticket, please login to </span><a href="https://support.getfareye.com/" style='font-family: "trebuchet ms", arial, sans-serif, "trebuchet ms", arial, sans-serif; background-color: rgb(255, 255, 255)' target="_blank" rel="noreferrer">FarEye Support</a><span style='font-family: "trebuchet ms", arial, sans-serif, "trebuchet ms", arial, sans-serif'> Portal</span><span style='font-family: "trebuchet ms", arial, sans-serif, "trebuchet ms", arial, sans-serif'> and visit <a href="https://support.getfareye.com/helpdesk/tickets/355619" rel="noreferrer">https://support.getfareye.com/helpdesk/tickets/355619</a></span>
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<div><font color="#000000"><strong>Thanks and Regards,</strong></font></div>
<div><font color="#000000"><strong>Pankaj Ramdoot</strong></font></div>
<div><font color="#000000"><strong>Technical Engineer | FarEye</strong></font></div>
<div><font color="#000000"><strong>Call: +91 70-6595-6595</strong></font></div>
<div style="box-sizing: border-box; word-break: break-word"><div style="box-sizing: border-box; word-break: break-word"><div style="box-sizing: border-box; word-break: break-word">
<div style="color: rgb(0, 0, 0)"><a href="http://www.getfareye.com/" rel="noreferrer" style="font-family: Roboto, RobotoDraft, Helvetica, Arial, sans-serif; color: rgb(17, 85, 204); font-size: small" target="_blank">FarEye<span style="font-family: tahoma, sans-serif">- Enabling Digital Logistics</span></a></div>
<div style="color: rgb(0, 0, 0)"><span style="width: 327.209px"><br></span></div>
<div style="color: rgb(0, 0, 0)">
<span style="font-weight: 700; font-size: 12.8px; box-sizing: border-box; word-break: break-word"><span style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word"><a href="http://www.getfareye.com/" rel="noreferrer" target="_blank" style="color: rgb(17, 85, 204)"></a></span></span><span style="width: 327.209px"><img src="https://ci4.googleusercontent.com/proxy/vif8IOZaQgUOnQvZ764u99DzOmnXFDQsd8pYsNAtcpw_HsgB1Q4rHGSfgkD4PZA8CQZ54nB43eI1wBLgKjO8kD3muFftJIhCg7jZ=s0-d-e1-ft#https://www.getfareye.com/signature/signature-banner.jpg" alt="FarEye Signature Banner" width="420" height="67px" data-height="67" style="font-family: Arial, Helvetica, sans-serif; color: rgb(32, 33, 36)" class="fr-fic fr-dii"></span>
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<td style="font-family: Roboto, RobotoDraft, Helvetica, Arial, sans-serif; text-align: center"><a href="https://www.facebook.com/GetFarEye/" rel="noreferrer" style="color: rgb(17, 85, 204)" target="_blank"><img src="https://ci4.googleusercontent.com/proxy/BPBGdz4TFTz721wsixvAi89vZq9_CkLV3-INrRO8VT_Q7QBmaAuN7Q5-T7YJ1L3sFrTGf63ualF8KV-f4Ohj_3xH=s0-d-e1-ft#https://www.getfareye.com/signature/icon-02.png" alt="facebook" width="20" class="fr-fic fr-dii"></a></td>
<td width="10" style="font-family: Roboto, RobotoDraft, Helvetica, Arial, sans-serif"></td>
<td style="font-family: Roboto, RobotoDraft, Helvetica, Arial, sans-serif; text-align: center"><a href="https://www.youtube.com/fareyeinaction" rel="noreferrer" style="color: rgb(17, 85, 204)" target="_blank"><img src="https://ci3.googleusercontent.com/proxy/fc7UOSpArcZDGDYXSEwoRSwHWOA2hUiDEcECUyIQA3srnPtWcWyMjDSbP3YEVdFZ8khRFiXoJ1ailRz3r6SF2WRg=s0-d-e1-ft#https://www.getfareye.com/signature/icon-03.png" alt="Youtube" width="20" class="fr-fic fr-dii"></a></td>
<td width="10" style="font-family: Roboto, RobotoDraft, Helvetica, Arial, sans-serif"></td>
<td style="font-family: Roboto, RobotoDraft, Helvetica, Arial, sans-serif; text-align: center"><a href="https://twitter.com/fareye" rel="noreferrer" style="color: rgb(17, 85, 204)" target="_blank"><img src="https://ci4.googleusercontent.com/proxy/7PWmZSi0XXqKQNRLTIaG10NTrZs1n8Rz7EKVZ_rUUMIM_Ei7eL2zJhcJ5TD7ELYxbM2Lbb-5FOiNcvMuEAXKYjO7=s0-d-e1-ft#https://www.getfareye.com/signature/icon-04.png" alt="Twitter" width="20" class="fr-fic fr-dii"></a></td>
<td width="10" style="font-family: Roboto, RobotoDraft, Helvetica, Arial, sans-serif"></td>
<td style="font-family: Roboto, RobotoDraft, Helvetica, Arial, sans-serif; text-align: center"><a href="https://www.linkedin.com/company/fareye/" rel="noreferrer" style="color: rgb(17, 85, 204)" target="_blank"><img src="https://ci4.googleusercontent.com/proxy/zG7ApvQTdPcfIWtOKIQ7HRczxro7Y9_pkrDc5JaQMQ3xr11zCXNby_RqZ4MEQbvDjDqTwe7jfkIVa971qz4YfzHB=s0-d-e1-ft#https://www.getfareye.com/signature/icon-05.png" alt="Linkedin" width="20" class="fr-fic fr-dii"></a></td>
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<div class="freshdesk_quote">
                          <blockquote class="freshdesk_quote">
                            On
                            Tue, 10 Jan at 12:58 PM
                            <span class="separator">,  Splash &lt;[email-masked]&gt;  wrote:
                            <div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
<div dir="ltr">
<div dir="ltr">Please take a look at ticket <a href="https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5560918" rel="noreferrer">#5560918</a> </div>
<div><br></div>
<div dir="ltr">Hi Team,<br><br>Problem Statement: Update the order status <br><br>Order ID: 6194603034<br>Order Date :  01/01/2023<br>Tracking ID: CRDSAL0675190023<br><br>Assistance Required:  Please update the status of the order .<br> <br>Issue Description: as per Hybris the status is IN_PROGRESS and the cx is saying he already received the order on 7th Jan, Saturday and needs to create a return request.<br><br>Kindly, update the order status.</div>
<div dir="ltr"><br></div>
</div>
<div style="margin-top: 0px; margin-bottom: 1rem; box-sizing: border-box">Thank You,<br style="box-sizing: border-box"><span style='color: rgb(0, 0, 0); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, "Noto Sans", sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol", "Noto Color Emoji"; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important; box-sizing: border-box'>Splash </span>Support Team</div>
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