Subject: RE: New comment - [#5478667] Re: We’ve received your return request.
From: Nadeem Ahmed <[email-masked]>
To: support cen <[email-masked]>, Bm olmriyadh <[email-masked]>, Escalations Dxbteam <[email-masked]>, Faraz Lohani <[email-masked]>, Karim Asklany <[email-masked]>, seeta.seeta <[email-masked]>
Date: Wed, 11 Jan 2023 19:20:52 +0000

Dear All,

Kindly be informed that RVP # RP1207220006323 collected from customer.

Thanks,
Nadeem Ahmed
OLM Buraidah
0544281340

Sent from Mail<https://go.microsoft.com/fwlink/?LinkId=550986> for Windows

From: Centrepoint<mailto:[email-masked]>
Sent: Wednesday, January 11, 2023 2:31 PM
To: Bm olmriyadh<mailto:[email-masked]>; Escalations Dxbteam<mailto:[email-masked]>; Faraz Lohani<mailto:[email-masked]>; Karim Asklany<mailto:[email-masked]>; seeta.seeta<mailto:[email-masked]>; Nadeem Ahmed<mailto:[email-masked]>
Subject: New comment - [#5478667] Re: We’ve received your return request.

CAUTION: External email sender. Use care when clicking on links or opening attachments!

There is a new comment in the ticket submitted by LSM Automation Bot to HelpCPAE

Comment added by : Zainul Hasan

Comment Content:
I just spoke with Team in Buraidah, they are arranging on priority.

From: Faraz Lohani <[email-masked]>
Sent: Wednesday, January 11, 2023 2:19 PM
To: Zainul Hasan <[email-masked]>; Nadeem Ahmed <[email-masked]>; Bm olmriyadh <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Karim Asklany <[email-masked]>; support cen <[email-masked]>
Subject: RE: Ticket Assigned - Re: We’ve received your return request.

Hi @Zainul Hasan<mailto:[email-masked]> @Nadeem Ahmed<mailto:[email-masked]> @Bm olmriyadh<mailto:[email-masked]>,

Can you please assist for the pickup.

From: Faraz Lohani <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, January 8, 2023 2:22 PM
To: Zainul Hasan <[email-masked]<mailto:[email-masked]>>; Nadeem Ahmed <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Karim Asklany <[email-masked]<mailto:[email-masked]>>; support cen <[email-masked]<mailto:[email-masked]>>; Bm olmriyadh <[email-masked]<mailto:[email-masked]>>
Subject: RE: Ticket Assigned - Re: We’ve received your return request.

Hi @Nadeem Ahmed<mailto:[email-masked]>,

Please assist for the below.

From: Zainul Hasan <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, January 3, 2023 5:30 PM
To: Nadeem Ahmed <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Karim Asklany <[email-masked]<mailto:[email-masked]>>; Faraz Lohani <[email-masked]<mailto:[email-masked]>>; Centrepoint <[email-masked]<mailto:[email-masked]>>; Bm olmriyadh <[email-masked]<mailto:[email-masked]>>
Subject: RE: Ticket Assigned - Re: We’ve received your return request.

++ Nadeem Plse do needful.

CST belongs to Buraidah City.

From: Karim Asklany <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, January 3, 2023 4:27 PM
To: Faraz Lohani <[email-masked]<mailto:[email-masked]>>; Centrepoint <[email-masked]<mailto:[email-masked]>>; Bm olmriyadh <[email-masked]<mailto:[email-masked]>>; Zainul Hasan <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: RE: Ticket Assigned - Re: We’ve received your return request.

++@Zainul Hasan<mailto:[email-masked]>

Best Regards
Karim Kamel
Landmark Group
eCom Executive-Supply Chain
Ext: 3702

From: Faraz Lohani <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, January 3, 2023 3:50 PM
To: Centrepoint <[email-masked]<mailto:[email-masked]>>; Bm olmriyadh <[email-masked]<mailto:[email-masked]>>; Karim Asklany <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: RE: Ticket Assigned - Re: We’ve received your return request.

Hi @Bm olmriyadh<mailto:[email-masked]>,

Why is this still pending?

@Karim Asklany<mailto:[email-masked]>

From: Faraz Lohani <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, December 27, 2022 11:48 PM
To: Centrepoint <[email-masked]<mailto:[email-masked]>>; Bm olmriyadh <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: RE: Ticket Assigned - Re: We’ve received your return request.

Hi @Bm olmriyadh<mailto:[email-masked]>,

2nd reminder.

From: Faraz Lohani <[email-masked]<mailto:[email-masked]>>
Sent: Friday, December 23, 2022 8:23 PM
To: Centrepoint <[email-masked]<mailto:[email-masked]>>; Bm olmriyadh <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: RE: Ticket Assigned - Re: We’ve received your return request.

Hi @Bm olmriyadh<mailto:[email-masked]>,

Please assist for the below.

From: Centrepoint <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, December 22, 2022 2:17 PM
To: Faraz Lohani <[email-masked]<mailto:[email-masked]>>
Subject: Ticket Assigned - Re: We’ve received your return request.

CAUTION: External email sender. Use care when clicking on links or opening attachments!
Hi Faraz Lohani,

A new ticket has been assigned to you. Please follow the link below to view the ticket.

Re: We’ve received your return request.
Hi Team,

Problem Statement: Late collection
Order Date :6188779037
Order ID:Dec 5, 2022
Tracking ID:RP1207220006323
RMA ID:1003601220

Assistance Required: Need urgent collection

Issue Description: Customer raised a return request on 7 -12-2022 date. But the item still not collected.

Please collect the item on priority.

Regards,
Aseel Qiad

https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5478667

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5478667:1125156

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com