Subject: You have new messages in Group: Livesalesman Team
From: Freshconnect <[email-masked]>
To: LSM Automation Bot <[email-masked]>
Date: Tue, 10 Jan 2023 11:50:17 +0000 (UTC)

Hey LSM Automation Bot ,

You have new message(s) in this group.

Livesalesman Team

M

Apoorv Joshi

@malik.ismail 5566685 - kindly check this. This is a consumer complaint for max india. Please advise me what to do in this. Right now I have moved it under complaint ded/moc and assigned to dxbteam group. As per your advise though i will get it actioned accordingly.

forward to [email-masked]

Malik Ismail

M

Hi @jessie.caparas @akshay.berry1

Cx keeps following up on the refund issues pending since Sep 22,

Kindly assist us on child ticket 4840746 to close the concern, Thanks.

Manish Kumar

M

Manish Kumar

Hi @jessie.caparas @akshay.berry1

Cx keeps following up on the refund issues pending since Sep 22,

Kindly assist us on child ticket 4840746 to close the concern, Thanks.

Child ticket# 5008894
Parent ticket# 4840746

Manish Kumar

M

Hi @faraz.lohani
Kindly assist on child ticket# 4927415, as per the last update from Jessie that we can offer only 100 AED voucher, however the cx is saying she can compromise the with 400 AED voucher with 1 year of validity.

Kindly advise us further as it's been pending since Sep 22

Manish Kumar

M

Hi @faraz.lohani

Please also advise on case# 4972936 regarding the return of non-lmg items if we can offer a voucher for the equivalent amount AED 93 to resolve this case.

Manish Kumar

A

5494112 - assign to correct group

Akshay Berry

M

Akshay Berry

5494112 - assign to correct group

checking, will do the needful, Thanks

Manish Kumar

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